CXWhat is CX? Definition and Examples of Customer ExperienceBy Jack MillerIt’s a term thrown around a lot these days, but what is CX exactly? CX is the way customers think and feel about a company throughout the…
PerspectivesCX Will Do a Lot More Good Than MarketingBy Dmitry IsupovThe increasing buzz around customer experience (CX) is good news for both brands and consumers. Finally, businesses across the board, are…