Analyse your Customer Feedback
Use our comprehensive tool to Analyse your Customer Feedback in Every Form
Your customer feedback contains invaluable data that you can analyse in every form using our platform. Analyse chat, converstaions, and reviews as they are depicted in graphs that tell the full CX narrative.Get Started
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Move from data rich to insight rich by effortlessly adjusting your CX lense using powerful filters to narrow down on specific insights to save and share with your team. Control the granularity of your data by filtering your feedback comments by category and refine your search using themes and sentiment. Our dynamic platform will reflect your feedback query as you uncover deeper insights in real-time.
Unified Feedback Analytics bring together data across experiences and transactions, insights and actions to help teams improve CX, reduce churn and support growth. Build powerful charts and graphs to showcase insights in the clearest, most relevant, and most granular way possible.
Automate your CX workflow across the entire customer journey with our powerful integrations to take action at the right time, minimise at-risk revenue and seize opportunities to increase sales. Anticipate customer needs and avoid losing customers before it's too late by triggering actions based on customised conditions to maintain a watchful eye over your feedback.
Nilan PeirisVP Growth
"Chattermill enables our team to uncover customer insights deeper than ever before and focus on the key factors that make a difference to our users and drive our growth."
Dan MorossDirector of Customer Experience
"Chattermill has played a pivotal role in swifly spotting operational issues to enhance our physical product and the online experience."
Alex GenovHead of Insight
"The Chattermill algorithms worked really well with our customer comments data right out of the gate. On top of that the team is great to work with."
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