Customer Experience Software

Manage your entire Customer Experience from one place

Customer experience software that finds the nuances that make up the bigger picture. A platform that dicovers, analyses, depicts, and monitors every step of the customer journey. Manage the fluidity of customer experience with software that enables you to find the solutions in real-time.

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Trusted by the world's best brands

MooMoo
Just EatJust Eat
ZapposZappos
UberUber
SpotifySpotify
TransferwiseTransferwise

Feedback

Move from data rich to insight rich by effortlessly adjusting your CX lense using powerful filters to narrow down on specific insights to save and share with your team. Control the granularity of your data by filtering your feedback comments by category and refine your search using themes and sentiment. Our dynamic platform will reflect your feedback query as you uncover deeper insights in real-time.

Analytics

Unified Feedback Analytics bring together data across experiences and transactions, insights and actions to help teams improve CX, reduce churn and support growth. Build powerful charts and graphs to showcase insights in the clearest, most relevant, and most granular way possible.

Workflows

Automate your CX workflow across the entire customer journey with our powerful integrations to take action at the right time, minimise at-risk revenue and seize opportunities to increase sales. Anticipate customer needs and avoid losing customers before it's too late by triggering actions based on customised conditions to maintain a watchful eye over your feedback.