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Careers at Chattermill

At Chattermill we are innovating Customer Experience for some of the most exciting companies on earth.

Interested in joining us?

We're all about positive experience that starts with our employees!

We share a passion for growth & progress

On a personal and a professional level, we are motivated by taking on new challenges — even if they seem initially out of reach! We recognise that we are learning machines and we always seek to action feedback and improve. We are not afraid of trying new things and making mistakes, and we make sure we are learning from them. Together, we aim to find new ways to scale and achieve our vision.

We are obsessed with experience

We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We want to provide the best in class experience to our clients, users, employees, candidates, and partners. We sweat the small details and always go above and beyond.

We act as responsible owners

Whether it's about the company, a team, a project, or a task, having the freedom to make decisions in our area of responsibility is a crucial driver for us. We own our successes and our failures and we hold ourselves and our teammates accountable for our results.

We believe in the power of trust and openness

Whether it's with each other, our customers, our partners, or our other stakeholders we always communicate with openness and trust. We trust our colleagues to have the right intentions and knowledge. We don't micromanage but we are not afraid to have open discussions if there's disagreement. We always assume good intent and appreciate the value of open dialogue and good judgement.

We set our ambitions high but stay humble

We've come together to build something that has never been done before. While we're an ambitious bunch with lofty goals, we don't approach this goal recklessly. We take a measured approach and don't promise what we don't know we can deliver. We take risks but we consider the consequences and keep a clear strategy in mind.

We believe the right team is the key to success

At Chattermill we have learned that any of our important achievements have been a result of people working together. To foster this we prioritise the team over any individual and team health over immediate business objectives. We respect our teammates and commit to team decisions even when we disagree. We are happier working in a team than by ourselves even if this is required on occasion. We always hire and promote with the team in mind.

At Chattermill you'll...

🚀Grow With Us

  • Fantastic progression opportunities
  • The ability to share in the company’s success through stock options
  • 🎓 Learn & Develop

  • A learning & development budget of £500 (€550)
  • Monthly breakfast and learn sessions
  • A fully stocked library (open to requests!)
  • 🌴 Enjoy Your Holidays

  • 25 days holiday in addition to public holidays
  • Get an extra day for every year you’re with us!
  • 🎂 Celebrate Your Birthday

  • Take the day off!
  • 🏠 Opportunity to work from home

  • Have the opportunity to work from home — even more than normal, these days!
  • 💗 Take Care

  • Monday Mindfulness
  • Free yoga classes
  • 💸 Enjoy Perks

  • Including discounts on cinema tickets, utilities and more
  • 🎉 Quarterly company socials

  • Plenty of fun (and currently remote) socials planned by our great colleagues.
  • Social clubs (including book, gaming, crafting and more!)
  • Our bright and diverse team is growing quickly across London and Berlin!

    While most of our team are based in London and Berlin, a few of our team are based remotely depending on their role. At present, we are all working remotely to ensure the health and safety of our team.

    Because we love to collaborate, we're all within a few hours of GMT. 🌍

    Ready to come on board?

    View our current vacancies...