automate
Automation that accelerates your path to building a best in class customer experience.
Automate your CX workflow across the entire customer journey with our powerful integrations to take action at the right time, minimise at-risk revenue and seize opportunities to increase sales.
How workflows run
Triggers
Pipe Customer data into Chattermill and setup triggers when certain events happen in your data set.
Conditions
Add conditions to triggers and segment them by tags, customer segments, metric scores and much more.
Actions
This is where the magic happens, a list of actions take place once an event satisfies a condition.
Integrate with your favourite tools
Chattermill integrates with tools you use daily creating endless opportunities to create dynamic workflows.
Never miss an important moment with your customers
Imagine if you had your best analyst 24/7, keeping a watchful eye over changes in your customer feedback data to trigger alerts when there is a change in customer sentiment.
Anticipate the needs and avoid losing customers before it's too late.
Eliminate repetitive
tasks and free up time to focus on what matters most
Put your workflow on autopilot and let automations take care of the manual tasks for you.
Make your day more productive and dedicate valuable time to tasks that require attention.
Power your CX with Chattermill
Case Study
Join the most ambitious
companies in the world
reshaping CX
CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy
