Understand

Analyse your data to extract the most granular and context specific CX insights.

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<span class="underline">Listen</span>

Listen

Collect all of your customer feedback in one place to create a single view of your customers.

<span class="underline">Understand</span>

Understand

Powerful AI creates theme structures and surfaces customer sentiment within your customer feedback data.

<span class="underline">Analyse</span>

Analyse

Measure customer sentiment over time to uncover the most important insights on customer experiences.

Organise your customer feedback in one place

Organize your customer feedback in one place. Whether it's emails, chats, survey, social interactions, voice app store reviews - Chattermill connects to hundreds of sources.

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Segment your user groups

Segment your user groups to understand differences in sentiment and customer experience, enabling you to prioritise product development and exceptional service tailored to your priority customer segments

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Gain an edge on the competition

Gain an edge on the competition with powerful theme and sentiment AI - uncover granular insights about how customers think and feel about your brand, product, or service.

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Measure customer sentiment

Measure customer sentiment to understand the drivers that are having the greatest impact on your customer experience.

Case Study

Join the most ambitious
companies in the world
reshaping CX

CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy

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Power your CX with Chattermill