Chattermill Pricing

From project to platform to unified customer experience platform.

Community

Sign up and start analysing. Ideal for individuals working on personal or philanthropic projects.

Free

Forever

Start For Free
  • Fully featured unified customer experience analytics platform access.
  • Get started in minutes with our CSV uploader.
  • Access to our CX Knowledge base and resources.

Teams

Start for free, then upgrade based on your needs. Ideal for a team with more than one source of customer feedback.

£990

/month

Try For Free
  • Perfect for existing sources of customer feedback such as NPS or CSAT, App Store Reviews or online reviews sites such as Trustpilot.
  • Support via email or in-app messaging.
  • Easy payment via credit card.

Enterprise

Unify your customer experience analytics in one place to discover insights across the customer journey.

Custom

to your needs

Contact Us
  • A single platform for all your customer feedback analytics.
  • Infrastructure designed to power the most advanced customer analytics.
  • Advanced features access to scale granular insights and workflows.
  • SSO, user management and API access to manage large organisations.
  • Access to Customer Success Managers, Insight Analysts and professional services offerings.

Feature Overview

FEATURES AND SERVICES

Enterprise

Contact Us
Channel
1 3 Custom
Volume
1,000 / month 3,000 / month Bespoke
Users
20 50 Unlimited
Models
Universal Universal Models Bespoke
Attributes
X 3 Unlimted
Integrations
Basic Standard Bespoke
Languages
1 Multiple Unlimited
Support
Self-service resources only Standard support without SLAs Full customer support with account manager
Infosec and Legal Review
X X

Frequently Asked Questions

What's the difference between Free, Team and Enterprise plans?
How many users do I get?
What happens when I hit my volume limit?
What payment methods do you accept?
What if I have more questions?

Chattermill worked really well with our comments data right out of the gate. On top of that the team is great to work with - very responsive, proactive and sharply focused on helping my team succeed.

Alex Genov

Alex Genov, Zappos

Head of Customer Resarch

Chattermill has helped us to share customer feedback widely across the business, and the themes/topics have allowed us to identify specific painpoints we may not have picked up otherwise.

Elyssa Figueria

Elyssa Figueria, Tesco

Lead Product Analyst

Chattermill enables our teams to take customer insights deeper than ever before and focus on the key factors that make a difference to our users and drive our growth.

Nilan Peiris

Nilan Peiris, Transferwise

VP of Growth