CHATTERMILL FOR
Marketing
Gain and defend a formidable edge against your competition by hacking your consumer behaviour. Filter your data across diverse segments to view your customers from an new angle using Chattermill to uncover signal amongst the noisy data.
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Get your team moving in the same direction as your customers. Run your campaigns in harmony with you customers using your 360 degree view of the customer journey.
Track
Monitor trends and segments to stay agile in your communications . Keep aligned with the moods of the market and learn the drivers behind purchase decisions and brand loyalty.
Differentiate
Find ways to meaningfully differentiate from the competition by personalising touch points - understanding and delighting your customers.
Uncover the “why” behind the score
Use advanced analytics to discover the breadth and depth of novel insights within your customer feedback data. Going beyond "who?” and "what?”, make data-informed decisions that influence purchase decisions based on “why?”.
Tailor products and marketing to different segments
Track customer behaviour across unique segments by combining unstructured text with transactional and behavioural data. Quickly understand which groups of customers are the most valuable and pinpoint ways to take action, winning them over which, in turn, boosts your brand and drives growth.
Gain a competitive edge
Benchmark your company against the competition by monitoring industry and market trends. Understand what you need to do to provide meaningfully different customer experiences and get ahead of the curve.
Case Study
Join the most ambitious companies in the world reshaping CX
CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy.
GET OUT OF YOUR HEAD AND INTO YOUR CUSTOMERS.