Empower teams using the unique perspectives of customer experience they want to see. Organising and visualising data that clearly shows the best course of action keeps everyone accountable for consistently striving to provide excellent customer experiences.Get a demo
Help different stakeholders and teams constantly improve operational processes, maximise customer satisfaction and deliver excellent experiences.
Create a central hub and use it to find opportunities to improve operational processes, prioritise areas for improvement and make data-driven decisions.
Quickly turn insights into action by segmenting different customer types. Easily share the most relevant insights with teams, suppliers and stakeholders to break down silos.
Deliver consistent experiences
Leverage the power of text analytics to organise, clarify and inform every action you take based on your customer feedback. Use your data to maintain consistency for every experience across all your locations, products and services.
Engage every team
Use customer feedback as a catalyst for helping teams make data-driven decisions around what customers think and feel. Create custom dashboards for different stakeholders so they can continuously learn and improve.
Insights at your fingertips
Save hours trawling through feedback to find the root causes of issues. Find the most impactful insights faster than ever before with powerful reporting and segmentation analytics that identify the drivers of strong and weak performance.
Join the most ambitious companies in the world reshaping CX
CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy.