Get a unified, intelligent view of your customers
Increasing customer retention for software businesses ultimately comes down to better understanding your customers. Chattermill enables you to do just that. Our Customer Feedback Analytics platform unifies your customer data, analyzes it at scale using AI, and gives you the intelligence you need to make meaningful improvements to your products and customer experience. The result? Less churn, better retention, and faster growth.
Make decisions based on the voice of your customers
With so much software across your teams’ tech stacks and ever-increasing pools of customer data, it can be hard to see the wood from the trees – especially as you scale. And often, that means your teams make decisions based on part-truths rather than the customer reality.
Chattermill unifies all of your customer data from all of your software across all of your teams to get a complete view of your customers and make smarter, customer-centric decisions.
Spend more time improving your experience
Our innovative AI analyzes all of your customer data and presents you with intelligence that enables you to rally your business around your customers, remove negative experience roadblocks, and deliver customer-centric experiences that delight – even as you scale.
Take complete control of your customer data
Chattermill integrates with the tech your teams use every day – including Intercom, Zendesk, Salesforce, and Slack – so that you and your teams can spend less time juggling between software and more time making material changes to your customer experience.
Built for growth
Chattermill enables you to unify and analyze your customer feedback, conversation, and customer support data, even as your customer base and customer data scale with you. We’re a high-growth software business, so we get it.