Fully integrate all your feedback data in one place to continuously track and spot emerging trends. Keep your pulse on customer sentiment and instantly understand how your customers feel about their experiences.
Push beyond the numbers and identify the root cause behind customer churn. With our powerful text analytics engine, you can understand which sections of the customer experience correlate with users leaving your product with ease.
Tired of not understanding the impact of CX projects on the bottom line? With Chattermill you can keep CX aligned to business goals and improve critical metrics like retention, conversion and drive revenue for your company.
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CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy