Reduce Churn

Identify key reasons why customers churn.

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<span class="underline">Identify</span>

Identify

Sync your unstructured and operational data to understand what matters along the customer journey.

 

<span class="underline">Diagnose</span>

Diagnose

Surface insights from your data to identify the root cause of specific issues driving churn.

 

<span class="underline">Improve</span>

Improve

Gauge the relative impact of each CX initiative using our powerful AI to fix the most important issues causing churn.

 

Identify

Fully integrate all your feedback data in one place to continuously track and spot emerging trends. Keep your pulse on customer sentiment and instantly understand how your customers feel about their experiences.

Diagnose

Push beyond the numbers and identify the root cause behind customer churn. With our powerful text analytics engine, you can understand which sections of the customer experience correlate with users leaving your product with ease.

Improve

Tired of not understanding the impact of CX projects on the bottom line? With Chattermill you can keep CX aligned to business goals and improve critical metrics like retention, conversion and drive revenue for your company.

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Case Study

Join the most ambitious
companies in the world
reshaping CX

CX, product, and analytics teams from Gusto, Trainline, and Just Eat get instant powerful insights in Chattermill that drive customer insights, retention and advocacy

SEE CHATTERMILL IN ACTION.