Focus on the metrics that actually matter to your CEO and CFO, and improve your customer loyalty and retention

Joshua Butler (Senior Insights Manager @ Deckers Brands, a footwear retailer) and Dana Alvarenga (VP of CX @ SlapFive, a CMS SaaS) discuss how to incorporate social media into your CX strategy.

This article explores why the “pink-it-and-shrink-it” approach to career progression doesn't work for women. Learn how women can build a strong network, pursue continued learning, and advocate for themselves in the product management industry.

Discover why travel brands need to focus on customer experience to retain and grow their customer base in 2023. Learn about the financial benefits of investing in customer experience and how it can drive retention and growth.

Learn about the impact of remote working on promoting equity during pregnancy in this article. Three Chattermill employees share their experiences of working remotely while pregnant.

Feeling low on inspiration? Here are 5 examples of great customer experience by brands in February. Click here to check them out!

Learn how to become a better ally for women in tech and create a more inclusive and diverse work environment. In honor of International Women's Day, join VP of Data & Research at Chattermill, Aji Ghose, as he discusses his allyship journey.

Discover Social CX Analytics. It extends Chattermill's visibility into your voice of the customer across all major social media platforms, including Facebook, Twitter, Instagram, TikTok, Pinterest, and YouTube. 

Click here to read our summary of our discussion with the Global Head of Customer Experience at Grindr covering topics like safety, content moderation, and CX topics within the dating app space.