We sat down with Katrina Berke from Solutions Consulting to discuss why she joined Chattermill, her experience of changing departments, and her travel bucket-list.
Read our roundup of Amanda Whiteside, Head of Worldwide Customer Optimisation and Enablement at Amazon's conversation with Chattermill’s Anisha Kainth.
There are critical risks hiding in your customer reviews, support tickets, and conversations. Many of which you might not have even noticed…
The latest episode in our Women of CX webinar series is a look into customer loyalty in the fast-growing rideshare market. This past…
You’ve experienced it all before. The last-minute CX strategy changes. The mind-bending prospect of thousands of customer complaints. The…
Many companies are still struggling to fully understand their Net Promoter Score. And in most cases, they’re spending too much time finding…
The retail industry isn’t what it used to be. Customers are demanding more than ever. Loyalty is declining. There’s the cost of living…
Over the last seven years, Chattermill has grown rapidly from the small team that joined Mikhail and Dmitry when they co-founded the…
Curious about what it’s like to work at Chattermill? Meet Stepan Suchkov, who works as a designer in our marketing team. Stepan joined…