In honour of International Women’s Day 2022, we asked some of the women of Chattermill to share what inspires them, why International Women…
Unified Customer Intelligence is the key to getting a genuinely unified, intelligent view of your customers and delivering exceptional…
The second of this year’s Women of CX series takes a deep dive into the career of Sarah Personette. Personette is Chief Customer Officer at…
In addition to NPS, Surveys, Reviews and App Reviews feedback, you can now automatically integrate Zendesk Customer Satisfaction surveys to…
The CX community is full of insight. But who are the most influential experts? And who should you follow in 2022? We find out. When was the…
Delighting your customers is far from simple. Today’s customers are savvier than ever before. They have more options at their fingertips…
The first Women of CX webinar of 2022 takes a deep dive into goods and retail delivery. Gopuff launched in 2013 in Philadelphia, emerging as…
Customer experience professionals all need clarity about their customers if they’re to deliver an exceptional customer experience. But when…
When looking at customer experience in the financial services sector today, it is tempting to view it in the context of the Coronavirus…