Chattermill are thrilled to announce an expanded partnership with Uber to enhance their ridershare experience worldwide, focusing on understanding what drives NPS across all active regions.
We explore how VoC programs are about to fundamentally change due to falling response rates and discuss several ways you can prepare for the future.
Our new, user-friendly Reports and Dashboards interfaces mean any team can access insights faster, and collaborate with better visibility and clarity. Work smarter starting today!
Unlock Customer Loyalty with Net Promoter Score (NPS). Measure satisfaction, identify detractors, and boost referrals. Find out more about NPS, and how it can help you in Chattermill's complete guide.
Discover CX in the travel industry with TUI's Head of CX Design, Louise Williams, in our Women of CX webinar. Learn about customer-centricity, diversity, and AI's impact on travel.
Get ready for Insight Assistant, powered by Generative AI. Save time on data analysis, uncover transformational insights, and boost team productivity. Sign up now for the beta release!
Discover the power of CX transformation and its impact on businesses. Learn how to reduce churn, build customer loyalty, and turn customers into brand evangelists.
G2 recognizes Chattermill's excellence in its Summer 2023 reports. Discover why we're leading the pack for text analysis, feedback analytics, and enterprise feedback management.
Chattermill’s new Support Data Analytics enables CX, support and products teams to understand customer contact reasons in support tickets and chat conversations, and prioritise improvements to elevate customer satisfaction, foster loyalty, and drive growth.
