Shopping for tech can be challenging. With products becoming more complex and rising in price, there’s often stress when it comes to making the right choice.
Curry’s – the UK electronics provider – is helping online shoppers by generating a link between their website and their in-store assistants. Through their live chat features, customers can quickly chat with an agent about a product, or have any questions they might have answered.
The best part? It’s a truly personal call – you can see them – but the video is one way, so you can chat freely without having to worry about how you look. This tweak adds a nice personal touch to Curry’s online interactions, while also better informing their customers about which product is right for them.