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Discover the latest product updates, executive insights, CX intelligence trends, and practical tips — brought to you by the Chattermill team.

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Why ChatGPT and Claude Give You Different Answers on Feedback Analysis
July 1, 2026
Why ChatGPT and Claude Give You Different Answers on Feedback Analysis
Customer Feedback Analytics
Liliana Osorio
Liliana Osorio
SVP Marketing
Introducing Chattermill MCP
March 17, 2026
Introducing Chattermill MCP
Product Updates
Natalia Dwórznik
Head of Product Marketing
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Confessions of a Product Manager
November 13, 2025
Confessions of a Product Manager
Top CX Brands
Natalia Dwórznik
Head of Product Marketing
The Guide to Buying CX Intelligence Software
November 11, 2025
The Guide to Buying CX Intelligence Software
Guides
Natalia Dwórznik
Head of Product Marketing
How to Drive Actionable Insights Across Teams Roundtable | Key Takeaways
October 29, 2025
How to Drive Actionable Insights Across Teams Roundtable | Key Takeaways
Top CX Brands
Liliana Osorio
Liliana Osorio
SVP Marketing
How Observations, Highlights, and Ask Lyra Accelerated Prioritization at Vivobarefoot
October 28, 2025
How Observations, Highlights, and Ask Lyra Accelerated Prioritization at Vivobarefoot
Product Updates
Vincent Dollet
Vincent Dollet
VP Product
How Qonto's Product team uses Observations to Identify Precise Customer Issues
October 21, 2025
How Qonto's Product team uses Observations to Identify Precise Customer Issues
Product Updates
Vincent Dollet
Vincent Dollet
VP Product
How Mindful Chef Boosted NPS and Retention Through Customer Feedback Analysis
October 21, 2025
How Mindful Chef Boosted NPS and Retention Through Customer Feedback Analysis
Top CX Brands
Natalia Dwórznik
Head of Product Marketing
How To Love a Customer Podcast: Episode 5 with Anastasia Zdoroviak, Snoonu.
October 19, 2025
How To Love a Customer Podcast: Episode 5 with Anastasia Zdoroviak, Snoonu.
How To Love A Customer
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
The New Era of CX Intelligence is Here
September 29, 2025
The New Era of CX Intelligence is Here
Product Updates
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
Chattermill: The New Era of CX Intelligence is Coming Soon
September 15, 2025
Chattermill: The New Era of CX Intelligence is Coming Soon
Product Updates
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
How Product Teams Use Qualitative and Quantitative Feedback to Shape Winning Products
August 12, 2025
How Product Teams Use Qualitative and Quantitative Feedback to Shape Winning Products
Top CX Brands
Natalia Dwórznik
Head of Product Marketing
How To Love a Customer Podcast: Episode 3 with Julia Zuber, Limehome
August 6, 2025
How To Love a Customer Podcast: Episode 3 with Julia Zuber, Limehome
How To Love A Customer
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
Customer Insights vs Customer Analytics: Key Differences Explained
July 30, 2025
Customer Insights vs Customer Analytics: Key Differences Explained
Customer Feedback Analytics
Liliana Osorio
Liliana Osorio
SVP Marketing
Are You Drowning in Data but Still Don’t Know Why Customers Leave?
July 30, 2025
Are You Drowning in Data but Still Don’t Know Why Customers Leave?
Customer Experience
Liliana Osorio
Liliana Osorio
SVP Marketing
15 Best Survey Analysis Tools in 2026 (Updated with 2026 Pricing)
July 29, 2025
15 Best Survey Analysis Tools in 2026 (Updated with 2026 Pricing)
Metrics
Liliana Osorio
Liliana Osorio
SVP Marketing
Chattermill Case Study : How Uber Scaled CX Intelligence with Chattermill: From Regional Success to Global Strategy
July 27, 2025
Chattermill Case Study : How Uber Scaled CX Intelligence with Chattermill: From Regional Success to Global Strategy
Top CX Brands
Natalia Dwórznik
Head of Product Marketing
How To Love a Customer Podcast: Episode 2 with James McGhee, FOOTASYLUM
July 22, 2025
How To Love a Customer Podcast: Episode 2 with James McGhee, FOOTASYLUM
How To Love A Customer
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
Operationalizing Customer Feedback for Product Growth
July 7, 2025
Operationalizing Customer Feedback for Product Growth
Top CX Brands
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
Using Qualitative Data to Drive Strategic Product Decisions
July 6, 2025
Using Qualitative Data to Drive Strategic Product Decisions
Customer Feedback Analytics
Liliana Osorio
Liliana Osorio
SVP Marketing
Confessions of a Product Manager: A Conversation with Gaston Vejar
July 6, 2025
Confessions of a Product Manager: A Conversation with Gaston Vejar
Top CX Brands
Natalia Dwórznik
Head of Product Marketing
Managing User Feedback at Scale in Hypergrowth Companies
July 3, 2025
Managing User Feedback at Scale in Hypergrowth Companies
Top CX Brands
Liliana Osorio
Liliana Osorio
SVP Marketing
Introducing the How To Love a Customer Podcast: Episode 1 with Abdul Khaled (Head of CX & Digital Product, E.O.N. Next)
July 2, 2025
Introducing the How To Love a Customer Podcast: Episode 1 with Abdul Khaled (Head of CX & Digital Product, E.O.N. Next)
How To Love A Customer
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
A Step-by-Step Guide to Measuring and Improving Your VOC Metrics in Retail
June 22, 2025
A Step-by-Step Guide to Measuring and Improving Your VOC Metrics in Retail
Metrics
Tom Sykes
Product Marketing Executive
The Real Cost of Customer Churn in SaaS | 2025 Guide (Churn Statistics)
June 18, 2025
The Real Cost of Customer Churn in SaaS | 2025 Guide (Churn Statistics)
Metrics
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
15 Best Customer Experience Tools in 2026
June 15, 2025
15 Best Customer Experience Tools in 2026
Guides
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder

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