Customer Intelligence Blog
Chattermill Launches Support Data Analytics
Chattermill’s new Support Data Analytics enables CX, support and products teams to understand customer contact reasons in support tickets and chat conversations, and prioritise improvements to elevate customer satisfaction, foster loyalty, and drive growth.
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The Top 10 Customer Experience Conferences in 2023
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The Ultimate Guide to Customer Experience Analytics
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What is Feedback Analytics?
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Impact Analysis: Making Sense of Why Your Key Metrics Change
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Product Town Hall: Social Media, Enhanced Customer Support Analysis, and Generative AI Insights
Discover Chattermill's latest product releases at the Product Town Hall. From Social CX Analytics to Generative AI Insights, learn how these advancements can enhance your CX strategy.
Blinkist Chooses Chattermill to Access More Customer Insights in Less Time
Chattermill, the world’s leading Unified Customer Intelligence Platform, today announced that Blinkist has partnered with the company to help them consolidate their customer data, automate analysis, and better understand the voice of the customer.
New User Roles and Data Permissions for Greater Flexibility and Control
Our expanded user roles and data permissions allow you to keep the balance between collaboration and control while giving peace of mind that your company's data is safe. Find out more in Chattermill's latest product update blog.
Five Guys Chooses Chattermill to Help Deliver Industry-leading Customer Experiences Across Europe
Chattermill partners with Five Guys to provide actionable customer insights across UK, France, Germany, and Spain. Chattermill uses deep learning AI to unify and analyse CX data to improve experiences, increase loyalty and retention.
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