The 8 Best AI-Powered Brand Sentiment Analysis Tools for Customer Experience

Discover the 8 best AI-powered sentiment analysis tools for 2025. Learn how they turn feedback into actionable insights to enhance CX, loyalty, and brand growth.

Essential Tools to Improve Customer Retention for Subscription Companies

Discover top-rated customer retention software for subscription companies in 2025. Compare tools for feedback analysis, CRM, billing, and marketing automation. See how Chattermill and more can help reduce churn and drive growth.

CX Community Meetup: Key takeaways for 2025 CX strategies

Read our round-up of the key trends and takeaways for CX leaders in 2025

Roundtable round-up: Using support data to drive insights across all teams

Check out our round-up of our roundtable discussion with CX, Insights and Customer Support leaders from some of the world’s biggest brands, looking at how companies can use customer support data to make better decisions and drive growth.

Master Customer Retention with Two New Academy Courses

Transform your approach to customer retention and experience with two new courses.

Chattermill Goes to Amsterdam: Unlocking the Future of Customer Experience with AI and Data - Insights from Industry Leaders

Read our summary of our Amsterdam CX Community event, offering valuable insights on AI & Data in CX from Uber and Nike

10 Things You Wish You Knew Before Choosing a Customer Feedback Analysis Tool in 2025

Avoid costly mistakes when choosing a customer feedback analysis tool. Discover the essential factors real users wish they knew, from hidden costs and scalability to real-time analysis and seamless integrations, ensuring your tool drives actionable insights and business growth.

Turning Black Friday Returns Into a CX Opportunity: A Guide for Brands

Discover how to transform post-Black Friday returns into opportunities for better customer experience. Learn tips for managing returns, gathering feedback, and retaining customers.

Vivobarefoot Partners with Chattermill to Deliver Customer Insights Across All Teams

Chattermill is happy welcome Vivobarefoot to the world of Customer Experience Intelligence.