See Chattermill in action
See how you can turn all your customer feedback into clear, connected insights that lead to action.
What to expect:
A short call to understand your needs and see how we fit
A personalized product demo based on your use case
An overview of pricing and integrations
Not ready for a demo? Take a product tour ->
Trusted by the best CX & Product teams
See how Chattermill drives business impact
30%
Increase in AOV
144%
Increase in NPS
200+
Hours saved
42%
Support contact reduction
20%
Increase in NPS
80+
Hours saved
“The ROI is very clear to us. We’re able to scale customer feedback analysis globally and we see the ROI of Chattermill on a monthly basis.”
Renata Vasconcellos de Sa
Head of Rider EMEA
Frequently Asked Questions
Chattermill is built for CX-focused teams that want to go beyond surface-level metrics and truly understand their customers. It helps:
→ Customer Experience and VOC teams pinpoint what’s impacting satisfaction and loyalty,
→ Product and UX teams prioritize improvements based on real customer needs,
→ Support and Operations teams identify recurring issues before they escalate,
→ Insights and Data teams consolidate and scale voice-of-customer analysis.
Wether you’re a fast-growing brand or an established enterprise, Chattermill makes it easy to align your entire organization around what matters most to customers.
We recommend a minimum of 5,000 pieces of feedback per month from any combination of sources (e.g. surveys, support tickets, support calls, social media comments, app reviews, forum comments, etc.) to get the best value out of Chattermill.
Chattermill lets you easily integrate feedback data from various sources like survey tools, online review sites, social media, and customer service platforms (including support calls).
You can check out the full list of integrations here.
We can also integrate with any custom data source through our API or a secure data upload, so if you’re looking to connect your favorite tools, just reach out – we’d love to help!I
Chattermill’s pricing primarily depends on the number of data integrations you need and the volume of data to be analyzed (number of data credits) - we do not charge a per user fee, so you can add as many users as you want.
You can find more information on our Plans page.
We also provide additional modules and add-ons depending on your needs, so please get in touch using the form on this page to discuss your specific requirements.
When you get started with Chattermill, you’ll have access to a dedicated onboarding specialist, who'll provide you with a detailed project plan and 1 to 1 support for your first 30 days to help you get started and align your goals with what we have to offer.
Chattermill is, at the heart of it, a data company. Protecting the data our customers have entrusted us with is is our primary concern from day one.
Chattermill is fully compliant with GDPR and CCPA regulations, ensuring that all personal data is handled securely and responsibly.
We are also SOC2 Type II and ISO 27001:2022 certified, meeting the highest security and confidentiality standards.
You can read more about our approach to security on ourTrust Center.
→ You are looking for a feedback collection tool to send out surveys
→ You're not consistently collecting more than 5,000 pieces of customer feedback every month
→ You are a student, higher education institution or are looking for one-off analysis
→ You're only looking for basic survey tools, not deep customer experience insights
Chattermill empowers CX, Product, and Insights teams to unify and analyze customer feedback at scale—from surveys, support tickets, reviews, and more—using AI to uncover what truly drives customer satisfaction and churn.
Most customer-centric organizations benefit from our platform, but if you're not actively collecting or acting on feedback, Chattermill might not be the right fit, and we wouldn’t want to waste your time.