Lyra Agent

The AI agent that thinks and acts like a specialist CX analyst

Lyra is the AI agent that’s transforming CX intelligence as we know it. The most forward-thinking CX, Product, Support and Insights teams rely on our agent every day to get proactive insights and answers they can genuinely trust.

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Chattermill CXI agentic architecture diagram

Hi John, what should we investigate?

Ask anything about your customer feedback…

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Issues

Feature requests

Diagnose

What's trending down

Trusted every day by world-leading enterprises to understand their customers at scale

MCP & SKILLS

Ask any question, get analyst-quality answers

Plug verified CX intelligence straight into the AI agents you already use via MCP. Chattermill feeds your agents with quantified customer feedback, so every answer they give you is steeped in fact, and years of expertise.

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MCP & SKILLS

Ask any question, get analyst-quality answers

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Automatically flags what's driving your metrics down

Move past surface-level insights to a system that automatically spots problems, always backed by evidence.

Instantly surfaces what customers want next

Lyra Agent scans your product feedback, app reviews, social media, and more to surface your biggest opportunities, proactively.

CXI AGENTIC ARCHITECTURE

Designed for better agentic work

Specifically engineered for feedback analysis, our CXI agentic architecture is optimized at every layer for accuracy, trust, and reliability. It’s the foundation agents need to get it right, every time.

MCP

Pull trusted insights directly from your AI agents

We work where you work. Chattermill feeds your agents with quantified customer feedback, so every answer they give you is steeped in fact. Query, analyze, and act on trustworthy data, without switching tabs.

Connect to any agent

Works with Claude, ChatGPT, Codex, Glean, and any MCP-compatible agent.

Streamline your work

Pulls insights into the docs, reports and briefs you write with AI.

Set up in seconds

Lets you query the data and grab insights in the same way you use AI.

MCP & SKILLS

Ask any question, get analyst-quality answers

Learn more

Welcome back, John

Master-crafted skills

Ensure every analysis your agent runs is accurate, reliable, and top-tier.

Streamlined tech stack

Create Linear tickets, Notion docs, or slides enriched with customer intelligence.

Secure by design

Rely on technology that meets the highest standards in data protection and information security.

DATA LAYER

All your customer feedback,one powerful platform

Get a clear view of what your customers want. Consolidate feedback from multiple sources in one place and make it easy to action, with industry-leading intelligence and enterprise-grade security.

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Integrations

Connects with 65+ feedback channels for a unified view of your customer experience.

Context

Enriches every signal with context — customer ID, channel, location, and more.

Translation & transcription

Analyzes feedback in 100+ languages with automated translation and transcription.

Taxonomy

Delivers reliable, consistent insights at scale, with AI models that classify every single piece of feedback.

PII redaction

Anonymizes all customer data, so PII is never exposed.

DATA LAYER

All your customer feedback,one powerful platform

Get a clear view of what your customers want. Consolidate feedback from multiple sources in one place and make it easy to action, with industry-leading intelligence and enterprise-grade security.

Book a demo

Grid of eight app icons on blue gradient background labeled Available in, showing various logos.

Spot the problems

Know what to fix first. Extract precise issues from your customer feedback.

Find the hidden wins

Know where to double down. Uncover the positives you might be missing.

Automatic discovery

Pulls what matters through automatic signal extraction — no manual analysis required.