precision insights
Get a clear view
of every emerging issue
It’s time for a new generation of customer insights. Our AI-driven engine automatically lists every precise issue and opportunity. Less wading through noise. More addressing what matters most.
The future of CX intelligence is here.
We’re in a new era of AI growth that’s all about speed, precision and confidence. This raises the bar. It changes the tools, insights, and skills your teams need. It changes how businesses make decisions. It changes everything. We're embracing this moment of change, bringing you customer insights that are precise, trustworthy, actionable – delivered the moment you need them.
INSIGHTS
Balance strategic and precision insights
Zoom in and out with ease. Our platform exposes both high-level trends and hyper-specific insights, so you get the bigger picture while pinpointing precise areas for improvement.
Themes
Track patterns and trends across your feedback to plan wisely.
Observations
Spot specific issues and problems to know exactly what to fix.
Built for purpose
Shaped around world-class CX and product teams. They asked, we listened.
Built for purpose
Shaped around world-class CX and product teams. They asked, we listened.
Designed for trust
Accurate, transparent data that's instantly-verifiable. No second-guessing.
OBSERVATIONS
Put actual numbers against your priorities
Quantify what's working and what isn't, in seconds. See every minor issue – and every big opportunity – with exact volume data behind each one.
Spot the problems
Know what to fix first. Extract precise issues from your customer feedback.
Find the hidden wins
Know where to double down. Uncover the positives you might be missing.
Automatic discovery
Pulls what matters through automatic signal extraction — no manual analysis required.
Ready to action
Gives you insights you can action immediately – from the moment you log in.
Ranked by volume
Sorts your results in order of priority – with supporting customer quotes.
“Observations help me cut through the noise. I instantly see which issues are emerging, with a clear, structured snapshot of the topics I care about. It feels like an organized folder system for user feedback - direct and easy to navigate. From there, I can quickly spot emerging issues and deep-dive into the relevant snippets to take action.”
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COMING SOON
Give your customers what they're asking for
Make listening easy. See the questions they keep asking, the features they keep suggesting, and the feedback that really matters – automated, grouped and routed to the right team.
Questions
See what they're asking repeatedly, and address them systematically.
Suggestions
Gather recurring suggestions and feature requests, and decide which to act on.
Emerging insights
New observations, detected automatically as they develop.
Intelligent grouping
Similar insights clustered together, for clear patterns and less noise.
Smart alerts
Instant notifications for specific teams, so nothing major is missed.
MCP & SKILLS
Available in your AI agents
Most CX insights stay locked in a dashboard. Plug Chattermill's precision insights straight into the AI agents you already use, via MCP.
Learn moreConnects with any agent
Works with Claude, ChatGPT, and any MCP-compatible agent.
Answers you can trust
Pull from robust data that's instantly-verifiable through customer quotes.
Verified data at a glance
Access quantified insights, including issue volumes, metrics and customer sentiment.
Streamlined tech stack
Create Linear tickets, Notion docs, or slides enriched with customer intelligence.
Secure by design
Rely on technology that meets the highest standards in data protection and information security.
“The real power of specialized tools like Chattermill is their ability to quantify qualitative data. This makes it easier to track changes over time and adds a level of reliability to the insights. You can also see the volume of feedback for specific issues or pain points and dive deeper into the data.”
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CX intelligence
for AI-native teams
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