Workflows & automations

Insights flowing everywhere — shared with your team, accessible to your agents

MCP

Access customer insights directly in your AI agent

Connect agent to insight. Plug verified customer intelligence straight into the AI agents you already use via MCP. Ask any question, get reliable answers – backed by real customer data, with enterprise-grade protection.

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Connects with any agent

Works with Claude, ChatGPT, and any MCP-compatible agent.

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Streamline your work

Pulls insights into the docs, reports and briefs you write with AI.

Claude, ChatGPT & more

Get started in seconds and connect Chattermill to your MCP-compatible AI agent.

Connects to your entire stack

Create Linear tickets, Notion docs, or slides enriched with customer intelligence.

Skills

Go from AI agent to seasoned analyst. Tap into a library of skills carefully curated by domain experts.

WORKFLOWS

Push insights to Slack or Jira on your schedule and keep teams informed

Keep every team in the loop with automated insight sharing, on your schedule.

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Automated workflows

Automate insight sharing across teams — so everyone stays informed and collaboration flows naturally.

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Keeping teams in the loop

Scheduled reports keep teams and leadership informed automatically.

Configurable schedules

Set your own cadence. Daily, weekly, or monthly — choose when insights reach your team.

Intelligent filters

Filter by theme, metric, or data source — keep reports focused and relevant.

Works with your stack

Share insights where your team already works — email, Slack, or Jira, automatically.

“I really love using workflows — it's such an easy way to share feedback. Everyone can review it as it comes into the Slack channel, whenever it's convenient for them. It's a great way to make sure more people get eyes on the feedback, regularly.”

Erin Applebee

Customer Advocate

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ANOMALY DETECTION

Identify and respond to incidents faster

Catch issues before they escalate. Automated anomaly detection identifies spikes and risks instantly — keeping your team aligned and ready to respond.

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Anomaly detection

Intelligent AI models identify significant deviations from your baseline — automatically flagging what's changed.

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Slack notifications

Connect to Slack and trigger notifications when feedback volume spikes unexpectedly.

Flexible & customizable

Adjust alert frequency and sensitivity to match your priorities.

Jira integration

Send an alert to Jira in one click, so your product & engineering teams stay informed.

Close the loop

Mark as resolved — confirm the issue is fixed and keep your team aligned.

“Chattermill’s alerts give us the comfort that we’re not missing the early warning signs whenever things go wrong. Throughout the peak shopping season, anomaly alerts notified us about the issues literally within just 60 seconds. We could immediately see the feed of examples and fix the problem right away.”

Jonathan Beirne

Chief Customer Office

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“Chattermill’s impact permeates all levels of the company. It plays a crucial role in shaping UX decisions, payment method launches, and feature introductions.”

Renata Vasconcellos de Sa

Head of Rider

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“Chattermill’s impact permeates all levels of the company. It plays a crucial role in shaping UX decisions, payment method launches, and feature introductions.”

Renata Vasconcellos de Sa

Head of Rider

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“Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”

Abdul Khaled

Head of Digital, Customer Experience & Digital Products

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Get insights flowing to your team and agents

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