Reports & Dashboards

Turn insights into action with intelligent analytics, reports and dashboards

Track metrics, monitor trends, compare performance over time, and share findings across your team — with customizable reports, dashboards, and instant AI-powered analytics.

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REPORTS

Turn customer feedback into clear, actionable intelligence

Advanced reporting to monitor, analyze, and compare customer feedback — turning complex data into clear, reliable intelligence for every team.

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Team reports

Configure your own reports to answer any question. Refine by time period and specific criteria to explore the details.

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Deeper, actionable insights

Drill into metrics, refine with advanced filters, and compare time periods to surface new trends.

Pre-built templates

Access insights faster with pre-built reports, designed around the most common use cases.

Impact analysis

Pinpoint which themes are moving your NPS, CSAT, and key metrics — and understand exactly why.

Scheduled reports

Automate insight sharing across teams — so everyone stays informed and collaboration flows naturally.

DASHBOARDS

Combine insights into collaborative dashboards

Build custom dashboards tailored to every team and use case. Whether you're tracking NPS, CSAT, or analyzing product return reasons, get a single view to monitor your key metrics.

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Team dashboards

Visualize sentiment shifts, themes, NPS, and CSAT in one place — with fully customizable dashboards built for every team.

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One-click summaries

Click any data point to instantly surface AI summaries backed by relevant customer quotes.

Fully modular

Flexible layouts let you mix metrics, graphs, and table views to fit any team or use case.

Built to share

Share dashboards across your team and give everyone access to the same data, metrics, and insights.

Security & control

Control access with customizable roles — from editing rights to view-only — so the right people see the right data.

“We've set up bespoke dashboards for different teams across the business, tailored to each team's needs, and used workflows to publish them directly in Slack.
This gives every team real-time, easy access to the insights that matter to them. It's another way we make sure feedback reaches the right people, that they have full visibility into it, and that they can act on and prioritize work accordingly.”

Reeshma Clair

Global Voice of Customer Lead

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REPORTS & DASHBOARDS

Shape every report and dashboard to your needs

Configure filters, segments, metrics, and more to unlock deeper insights from every report and dashboard.

COMING SOON

Create a tailored view for every team

Create a dedicated view for your team, product, or project — no noise, just the signal your team cares about.

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A view built around your decisions

Every team sees the feedback that's most relevant to what they own.

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Fully customizable

Customize each view based on themes, filters, and segments your team cares about.

Zero noise

Filter out the noise so your team can focus on the signals that actually drive their work.

Designed for every team

Create a dedicated view for CX, Support, Product, Operations — every team gets exactly what they need.

Scheduled reports

Automate insight sharing across teams — so everyone stays informed and collaboration flows naturally.

Teams

Purpose-built for AI-native teams

Every team gets their own spaces, dashboards, reports, and workflows — built to move fast, with AI that accelerates every step.

“What really makes a difference is the AI layer, the simplicity, and how flexible Chattermill is. It’s not just a single-purpose tool - it feels more like an aggregator that brings together multiple sources and gives you the freedom to shape it around your workflows.”

Vahritch Kharmendjian

Staff Product Manager

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