Anomaly Detection & Alerting
Detect critical issues the moment they emerge
Detect anomalies in real time — sudden sentiment drops, volume spikes, or negative mentions of specific topics — and route alerts to Slack, email, Jira and more.
ANOMALY DETECTION
Identify and respond to incidents faster
Catch issues before they escalate. Automated anomaly detection identifies spikes and risks instantly — keeping your team aligned and ready to respond.
Anomaly detection
Intelligent AI models identify significant deviations from your baseline — automatically flagging what's changed.
Proactive monitoring
Stay ahead of issues across every feedback channel — app reviews, support tickets, social media, and more.
Slack notifications
Narrow your analysis to specific segments, channels, or time periods for more precise findings.
Jira integration
Send an alert to Jira in one click, so your product & engineering teams stay informed.
Close the loop
Mark as resolved — confirm the issue is fixed and keep your team aligned.
Anomaly detection is built on advanced statistical algorithms. It compares your latest data against a six-month baseline and triggers an alert the moment a metric deviates significantly from the baseline — so you catch issues before they escalate.
ALERTS
Customize alerts your own way
Set up targeted alerts on any topic — from product quality issues to spikes in support volume. Configure thresholds, frequency, and channels to keep the right people informed.
Add your triggers
Trigger alerts when sentiment or volume crosses expected thresholds. Focus on specific themes, data sources, or segments.
Flexible & customizable
Fully configurable — add filters, segments, thresholds, and channels to tailor every alert to your exact monitoring needs.
Adjust frequency & sensitivity
Set how significant an issue needs to be before it triggers an alert, and how often you want to be notified.
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Manage notifications
Automatically notify the right teams via email or Slack the moment Chattermill detects an unusual spike.
Designed for trust
Accurate, transparent data that's instantly verifiable. No second-guessing.
“Throughout the peak shopping season, anomaly alerts notified us about the issues literally within just 60 seconds. We could immediately see the feed of examples and fix the problem right away.”
“Chattermill’s impact permeates all levels of the company. It plays a crucial role in shaping UX decisions, payment method launches, and feature introductions.”
“Chattermill’s impact permeates all levels of the company. It plays a crucial role in shaping UX decisions, payment method launches, and feature introductions.”
Turn insights into action.
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