YouTube is a video-sharing platform where users can upload, view, and comment on videos, providing a rich source of customer feedback and engagement.
Why connect YouTube with Chattermill?
Integrating YouTube with Chattermill, as part of the Social CX Analytics offering, allows for the analysis of comments and discussions related to your brand’s videos. Chattermill’s Lyra AI processes this data to uncover sentiment trends and key themes, offering insights into customer perceptions and experiences shared on YouTube.
Key features of the YouTube and Chattermill integration:
- Collection of comments and discussions from your YouTube videos
- AI-powered sentiment and theme analysis
- Unified dashboard for comprehensive social insights
- Real-time monitoring of customer feedback on video content
- Actionable insights to inform content and engagement strategies
Get your team working smarter with Chattermill
See how Chattermill can unify and amplify your existing CX tools, and help you see the customer reality.
See Chattermill in action
Trusted by the world’s biggest brands
