MCP & SKILLS

Bring customer intelligence into your AI agents

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Connect agents to insights. Plug verified customer intelligence straight into the AI agents you already use via MCP. Ask any question, get reliable answers – backed by real customer data, with enterprise-grade protection.

MCP

Pull trusted insights directly from your AI agents

We work where you work. Chattermill feeds your agents with quantified customer feedback, so every answer they give you is steeped in fact. Query, analyze, and act on trustworthy data, without switching tabs.

Table showing top 10 customer issues from Chattermill data with categories and mentions count.

Connect to any agent

Works with Claude, ChatGPT, Codex, Glean, and any MCP-compatible agent.

Streamline your work

Pulls insights into the docs, reports and briefs you write with AI.

Set up in seconds

Lets you query the data and grab insights in the same way you use AI.

MCP

Ask any question, get analyst-quality answers

Give your AI the tools to dig deeper. Draw on customer quotes, aggregated signals and intelligence surfaced by Chattermill's insights engine – trusted by leading brands worldwide.

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Specialized tools for AI agents

Access themes, filters, observations, and more for advanced customer analysis.

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Answers you can trust

No more second guessing. Pull from robust data that's instantly verifiable through customer quotes.

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Verified data at a glance

Access quantified insights, including issue volumes, metrics and customer sentiment.

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Connects to your entire stack

Create Linear tickets, Notion docs, or slides enriched with customer intelligence.

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Secure by design

Rely on technology that meets the highest standards in data protection and information security.

SKILLS

Load your agent with master-crafted skills

Go from AI agent to seasoned analyst. Tap into a library of skills carefully curated by domain experts. Upload pre-built analysis recipes, and create Chattermill superusers in seconds.

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Access expert-level skills

Built to make sure every analysis your agent runs is accurate, reliable, and top-tier.

Chattermill analysts

Designed by master analysts

Crafted by specialists, refined through hundreds of deployments.

SECURITY & COMPLIANCE

Enterprise-grade platform built for trust

Enterprise-ready by design. Manage multiple teams, control access, and ensure PII compliance within an interface built for the modern enterprise organization.

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SOC 2 Type II

GDPR & CCPA COMPLIANCE

SOC 2 Type II

SSO

ACCESS CONTROLS

PII REDACTION

CX intelligence
for AI-native teams

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Frequently asked questions

How is my data kept secure?

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At Chattermill, we take safety seriously. Access through our MCP is governed by your existing Chattermill user permissions. So every user sees only the data you give them access to. Nothing more, nothing less.

How does the Chattermill MCP work?

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Once connected, your AI agent can use your Chattermill data when responding to prompts. That means better quality answers, pulling from quantified insights. With the Chattermill MCP, your AI agent can:

  • Get quick summaries of customer feedback across any topic, segment or time period
  • Access quantified insights, including issue volumes, metrics and customer sentiment
  • Pull raw verbatim feedback based on specific criteria
  • Cross-reference real feedback with data from other connected tools

We'll keep adding new capabilities based on learnings and customer feedback.

Is the Chattermill MCP free?

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It's available to all Chattermill customers. You just need access to your AI agent of choice first. Refer to your AI agent's documentation for instructions on how to connect via MCP, or ask our support team for help.

What does MCP stand for?

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Model Context Protocol. It's an open standard that allows AI agents like Claude to connect to external platforms and access their data.