Appcues

Connect Appcues to Chattermill to analyze in-app feedback and understand onboarding friction.

Appcues is a user onboarding and engagement platform that allows product teams to create in-app experiences like tours, tooltips, and surveys without needing to code. It’s widely used to guide users, gather feedback, and improve product adoption.

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Why connect Appcues with Chattermill?

Integrating Appcues with Chattermill enables you to analyze feedback gathered through in-app experiences alongside other customer data. Chattermill’s Lyra AI processes this feedback to surface trends, pain points, and moments of friction, helping product and CX teams take targeted action. This integration helps you understand how onboarding and UX changes impact overall sentiment and experience.

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Key features of the Appcues and Chattermill integration:

Import in-app feedback and survey data
AI-driven sentiment and theme analysis
Unified dashboard combining product and support feedback
Real-time alerts on friction in the onboarding journey
Insights to optimize product flows and feature adoption

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