Chattermill for Product teams
Know what to build next with customer insights for product teams
Stop guessing what to build next. Get feature requests, bugs, and friction points from app store reviews, support tickets, and surveys, prioritized by impact and routed to exactly the right team.
Trusted by the leading product teams
How it works
What product teams can do with Chattermill
Make roadmap decisions confidently
Know which feature requests and product issues matter most to customers, and build your roadmap around them.
Validate assumptions with real user feedback
Stop guessing what users want. Test your assumptions against product-market fit signals and release feedback, and build with confidence.
Trace every signal to its root cause
Find the customer pain points behind product churn, trace them to the root cause, and get alerted before they escalate.
Find the hidden wins
Know where to double down. Uncover what users already love about your product, and build on it.
Digital experience intelligence
Make roadmap decisions confidently, backed by real data
Take the guesswork out of product planning with Chattermill's purpose-built product experience analytics.
Explore the platform
Build custom reports
Identify and prioritize issues, bugs, and feature requests your team should tackle first.
Identify issues and opportunities
Know what users like and dislike about the product, so teams know exactly what to fix and what to double down on.
Surface the numbers behind every issue
Turn thousands of open-text comments into hard numbers you can report on with confidence.
Prove it with customer quotes
Back every insight with the user quotes that make it impossible to ignore.
Combine insights into dashboards
From discovery to post-launch analysis — build compelling narratives that influence decisions.
“Before, our roadmap was mostly guided by gut feeling and insights from a few interviews, without validation from a larger sample. Now, with Chattermill, we have much clearer customer signals and greater confidence in our decisions.”
AI agent
Discover what you didn’t know
Working constantly in the background, our AI agent for customer feedback analysis scans your data, analyzes it, and automates the work behind the scenes.
See proactive insights in actionAutomatically flags what’s driving your metrics down
Move past surface-level insights to a system that always spots problems backed by evidence.
Instantly uncovers what customers want next
Lyra proactively scans your feedback, reviews, social media and more so you never miss a thing.
Digital experience intelligence
Identify and act on product issues faster
Turn conversations and customer feedback into clear issues that are immediately prioritized and instantly actionable.
Monitor the entire user journey
Bring in feedback from in-app surveys, chatbots, and support tickets, plus app store reviews and social mentions — all in one place.
Surface precise issues
See the most precise issues, with exact mention counts, the moment you log in.
Get straight to the root cause
Break down customer issues by segment or region, so you know exactly what's really driving dissatisfaction.
Get anomaly alerts
Automatic anomaly detection flags data spikes the moment they happen.
Connect to Jira & Slack
Send an alert to Jira or Slack in one click, so your product & engineering teams stay informed.
Digital experience intelligence
Cut straight to what matters
For product teams, that means less time sifting through feedback, and more time deciding what to build next.
Get a dedicated space built around your product decisions
Create a dedicated view for your team, product, or project — no noise, just the signal your team cares about.
Ask anything, get an answer
Ask any question about your user feedback and product or app experience, and get an instant, evidence-backed answer.
Get to insights instantly
See every precise issue and praise, ranked by volume and ready to act on — immediately.
Summarize with one click
Turn thousands of comments into a clear summary with a single click, so you never have to read through them all.
Get alerted in Slack
Send real-time alerts straight to Slack the moment a new issue or spike is detected.
Chattermill MCP
Bring customer intelligence into your AI agents
We work where you work. Chattermill feeds your agents with quantified customer feedback, so every answer they give you is steeped in fact. Query, analyze, and act on trustworthy data, without switching tabs.
Connect to any agent
Works with Claude, ChatGPT, and any MCP-compatible agent.
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Answers you can trust
No more second guessing. Pull from robust data that's instantly-verifiable through customer quotes.
Set up in seconds
Lets you query the data and grab insights in the same way you use AI.
Streamline your work
Create Linear tickets, Notion docs, or slides enriched with customer intelligence.
Secure by design
Get the same control over access as your existing Chattermill account.
“Chattermill helps me cut through the noise. I can see which issues are emerging, with a clear, structured snapshot of the topics I care about. It feels like an organized system for user feedback. From there, I can quickly spot emerging issues and deep-dive into the relevant snippets to take action.”
Our customers
A platform that product teams actually want to use
See how leading tech teams cut through the noise, found their biggest opportunities — and delivered results their product leaders actually cared about.
Read more stories"Chattermill enables us to go to our leadership team and say that we want to prioritize this feature next, because we have the data to show that it's a significant pain point for customers. This makes it incredibly valuable to get our sponsors and leadership team aligned with our priorities."
Mo Nuur
Product Lead for CX & Digital
Customer intelligence. For teams and agents.
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