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Expedia

Connect Expedia to surface satisfaction drivers across travel and hospitality reviews.

Expedia is a global travel platform where users book hotels, flights, and holiday packages. Its review system offers critical insight into customer experiences across accommodations and services.

Why connect Expedia with Chattermill?

By integrating Expedia with Chattermill, hospitality brands can analyze customer reviews at scale and combine them with data from other platforms. Chattermill’s Lyra AI reveals what’s driving satisfaction—or frustration—allowing businesses to improve service delivery, guest experiences, and reputation management.

Key features of the Expedia and Chattermill integration:

  • Aggregation of guest reviews from Expedia listings
  • AI-powered sentiment and theme detection
  • Unified dashboard for cross-platform hospitality feedback
  • Real-time alerts on location-specific issues
  • Insights to enhance service quality and guest loyalty

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