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Forsta

Bring Forsta research responses into Chattermill to accelerate insights from VoC programs.

Forsta (formerly Confirmit and FocusVision) is a sophisticated survey and insights platform used for market research, VoC programs, and employee experience analysis.

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Why connect Forsta with Chattermill?

Connecting Forsta with Chattermill enables you to bring qualitative feedback from complex research studies into your broader CX intelligence stack. Chattermill’s Lyra AI extracts themes and sentiment from long-form responses—empowering research, insights, and CX teams to close the loop faster.

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Key features of the Forsta and Chattermill integration:

  • Import open-text feedback from surveys and interviews
  • AI-driven sentiment and insight extraction
  • Unified dashboard combining research and real-time feedback
  • Real-time alerts on emerging issues across segments
  • Insights to drive faster action from deep qualitative data

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