G2
Integrate G2 reviews to uncover feature sentiment and product perception trends in B2B feedback.
G2 is a business software review platform where users leave detailed reviews and ratings on B2B tools and services. These reviews often contain rich, unfiltered feedback on product features, UX, and customer service.
Why connect G2 with Chattermill?
By integrating G2 with Chattermill, you can analyze review data alongside other customer feedback to gain a deeper understanding of product perception. Lyra AI identifies recurring praise or pain points and tracks sentiment trends, helping product, marketing, and customer success teams act on real user feedback.
Key features of the G2 and Chattermill integration:
- Seamless import of review data from G2
- AI-powered sentiment and theme analysis
- Unified dashboard for holistic B2B customer feedback
- Alerts on product feature sentiment shifts
- Insights to support roadmap prioritization and messaging
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