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UserZoom

Connect UX testing feedback from UserZoom or UserTesting to prioritize design improvements.

UserZoom and UserTesting are platforms that collect user feedback through usability tests, video sessions, and surveys to help teams improve digital products and experiences.

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Why connect UserZoom or UserTesting with Chattermill?

Integrating these platforms with Chattermill brings qualitative UX feedback into your broader customer insight stack. Chattermill’s Lyra AI processes transcripts and responses to detect frustration points, usability themes, and sentiment—helping product and design teams build better user experiences.

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Key features of the UserZoom/UserTesting and Chattermill integration:

  • Import of session transcripts and user feedback
  • AI-powered analysis of sentiment and UX issues
  • Centralized dashboard for product and support insights
  • Real-time alerts on recurring friction points
  • Insights to prioritize product and design improvements

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