Yelp

Bring Yelp reviews into Chattermill to enhance local CX and resolve customer pain points.

Yelp is a popular review platform where users share experiences about local businesses across categories such as restaurants, retail, and services. The reviews contain rich sentiment and qualitative feedback.

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Why connect Yelp with Chattermill?

Integrating Yelp with Chattermill allows you to analyze customer reviews alongside other feedback channels like support tickets or surveys. Chattermill’s Lyra AI surfaces trends in sentiment, recurring complaints, and areas of excellence—empowering teams to act on real feedback and improve local customer experiences.

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Key features of the Yelp and Chattermill integration:

Automated import of Yelp reviews
AI-driven sentiment and theme extraction
Unified dashboard across feedback sources
Real-time alerts on location-specific issues
Insights to inform reputation and CX strategies

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