Chattermill Blog

Roundtable round-up: Using support data to drive insights across all teams

Check out our round-up of our roundtable discussion with CX, Insights and Customer Support leaders from some of the world’s biggest brands, looking at how companies can use customer support data to make better decisions and drive growth.

Liliana Osorio

VP of Marketing

December 12, 2024

Master Customer Retention with Two New Academy Courses

Transform your approach to customer retention and experience with two new courses.

Tom Sykes

Product Marketing Executive

November 29, 2024

Chattermill Goes to Amsterdam: Unlocking the Future of Customer Experience with AI and Data - Insights from Industry Leaders

Read our summary of our Amsterdam CX Community event, offering valuable insights on AI & Data in CX from Uber and Nike

Liliana Osorio

VP of Marketing

November 28, 2024

10 Things You Wish You Knew Before Choosing a Customer Feedback Analysis Tool in 2025

Avoid costly mistakes when choosing a customer feedback analysis tool. Discover the essential factors real users wish they knew, from hidden costs and scalability to real-time analysis and seamless integrations, ensuring your tool drives actionable insights and business growth.

Mikhail Dubov

Co-Founder & CEO

Join the 7,000+ CX, insights and product leaders who get our expert CX insights, tips, and best practices every two weeks

November 28, 2024

10 Things You Wish You Knew Before Choosing a Customer Feedback Analysis Tool in 2025

Mikhail Dubov

Co-Founder & CEO

November 22, 2024

Vivobarefoot Partners with Chattermill to Deliver Customer Insights Across All Teams

Chattermill is happy welcome Vivobarefoot to the world of Customer Experience Intelligence.

Liliana Osorio

VP of Marketing

November 12, 2024

Introducing Chattermill’s Speech Analytics: Unlocking insights in every call

Now you can analyze support and sales calls directly within Chattermill

Natalia Dwórznik

Head of Product Marketing

Chattermill Voice Analytics - XLG Summit

November 11, 2024

How Qonto Enhances Their Voice of the Customer Strategy with Speech Analytics

How Qonto leverages customer insights from voice data with Chattermill's Voice Analytics

Natalia Dwórznik

Head of Product Marketing

How CX can drive awareness and word of mouth: speaker images.

November 10, 2024

Panel: How CX Can Drive Awareness and Word of Mouth

To get the outcomes you need from CX, your business needs to leverage use cases to create measurable impact.

Liliana Osorio

VP Marketing, Chattermill

Rory Sutherland's Keynote Speech at the Chattermill XLG Summit

November 10, 2024

Video: Find the Magic in Your Customer's Weirdness

Rory Sutherland argues that the greatest wins for businesses are in the things that customers aren’t expecting.

Liliana Osorio

VP Marketing, Chattermill

October 24, 2024

Dig Deeper with Multiple Breakdowns: Enhanced Reports for Granular Insights

Instantly explore the relationships between different factors.

Tom Sykes

Product Marketing Executive

September 30, 2024

Takeaways from Experience-Led Growth Summit 2024: Embrace CX and expect surprises

Read our key takeaways from the Experience-Led Growth Summit 2024.

Liliana Osorio

VP of Marketing

August 21, 2024

How HelloFresh Leverages Customer Insights to Improve Operational Efficiency for Supply Chain Management

We spoke with Stefan Platteau, Associate Director of Global Product Strategy and Analytics, to learn how Chattermill helped HelloFresh optimize its Operations, Logistics, and Supply Chain Management.

Natalia Dwórznik

Head of Product Marketing

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