Understand the voice of your customers with customer feedback analytics
Chattermill uses advanced AI to automatically analyze text feedback at scale, and find out what your customers really think about your products, operations, and customer experience - so you don't have to waste time manually analyzing data ever again.
Make more customer-centric, retention-driving decisions
Chattermill enables innovative brands to make decisions based on what their customers actually want. Get a holistic view of your customers, take the actions needed to drive customer loyalty and retention, and deliver meaningful impact.
Create a single source of voice of customer insights
Understand all of your customers’ feedback, all of the time – no matter how much customer feedback data you collect. Chattermill integrates with all of your tools, across all channels, to create an intelligent, single source of customer truth.
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See trends emerge as they’re happening – react when it matters most
Uncover trends, patterns, and what’s driving customer loyalty and retention in real-time, instantly react to urgent topics that negatively impact your customer experience, and access the intelligence you need to drive better customer experiences.
Create a shared understanding of customers across your organization
See what’s holding your brand back from delivering exceptional customer experiences. Discover where you need to improve your product, logistics, and experiences, and make decisions based on what your customers actually want.
Strategy & Ops Lead at Uber
Integrate feedback data from any source to get insights
Chattermill natively integrates with over 50+ different customer feedback channels giving you and your teams a single source of customer truth.
Get started quickly with pre-built connectors
Import and analyse feedback from any source
Share insights by connecting to Slack, Jira, Teams, and more
HelloFresh
Wise
See Chattermill
in action
We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.
