Understand the voice of your customers
Chattermill helps you find out what your customers really think about your products, operations, and customer experience by analyzing customer feedback at scale using AI, and delivering meaningful intelligence that enables you to see and act on the customer reality.
Make more customer-centric, retention-driving decisions
Chattermill enables innovative brands to make decisions based on what their customers actually want. Get a holistic view of your customers, take the actions needed to drive customer loyalty and retention, and deliver meaningful impact.
Create a single source of voice of customer insights
Understand all of your customers’ feedback, all of the time – no matter how much customer feedback data you collect. Chattermill integrates with all of your tools, across all channels, to create an intelligent, single source of customer truth.
See trends emerge as they’re happening – react when it matters most
Uncover trends, patterns, and what’s driving customer loyalty and retention in real-time, instantly react to urgent topics that negatively impact your customer experience, and access the intelligence you need to drive better customer experiences.
Create a shared understanding of customers across your organization
See what’s holding your brand back from delivering exceptional customer experiences. Discover where you need to improve your product, logistics, and experiences, and make decisions based on what your customers actually want.
CEO at Cleo
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See Unified Customer Intelligence in action
Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.