Understand contact reasons in customer support tickets and conversations
Say goodbye to painstaking, time-consuming manual analysis. Chattermill analyzes millions of support interactions and chat conversations at scale so you can effortlessly find insights to elevate customer satisfaction, foster loyalty, and drive growth.
There’s a more efficient way of analyzing thousands of customer conversations
Unify data from the platforms you use every day, like Zendesk, Intercom, Dixa, or Salesforce. There’s no need to worry about different data formats – Chattermill automatically categorizes and analyzes your customer tickets and conversations at scale, unveiling real-time trends and actionable insights.
Understand why customers need support in the first place
Understanding why customers reach out to you for support is critical to understanding where your business needs to improve. Chattermill enables you to analyze your support data at scale, uncover the sentiment behind customer support tickets, and discover exactly where you need to make changes to your products, services, and operations.
Get to the root cause 10x faster with AI-powered summarizations
Looking to extract quick insights from long email threads? With AI-powered summarisations you can effortlessly summarize lengthy threads, filter through key themes and phrases, and extract the critical problems within your customer journey in seconds.
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Understand contact reasons in customer support tickets and conversations with Chattermill
Get insights from customer support tickets
with our #1 rated customer intelligence platform.
- Understand why your customers contact support
- Get to the root cause of support issues 10x faster with AI
- Automatically categorize and analyze support data