Platform

PLATFORM

Platform Overview
How Chattermill works
Integrations
Unify feedback across every source
Insights Engine: Lyra AI
Analyze feedback with AI
XLG Acceleration
Connect CX to business outcomes
Security & Privacy
Protect customer data

AGENTS

Lyra Agent
Agentic AI for customer feedback
Proactive Insights
An agent that's proactive by design
Why Lyra Agent
See what makes Lyra Agent perform best
MCP & Skills
Connect to your AI agents
Agentic CXI Architecture
Infrastructure for agentic work

ANALYTICS

Precision Insights
Identify precise issues
Impact Analysis
Understand impact on your metrics
Reports & Dashboards
Collaborate across teams
Anomaly Detection
Trigger alerts
Workflows & Automations
Share insights with the right people

See Chattermill in action

Take a product tour
Customer Stories

CUSTOMER STORIES

Uber
400+ users, 8 year partnership
HelloFresh
30% increase in average order values
Qonto
80+ hours of manual work saved
E.On Next
144% increase in NPS
All customer stories →

FEATURED CUSTOMER STORIES

Uber logo in black text on a light blue gradient background.

How Uber scaled CX intelligence with Chattermill over 8 years

Read more →
Hello Fresh logo with a lemon icon on a blue gradient background.

How HelloFresh increased average order values by 30% using feedback insights

Read more →
Resources

GUIDES

Guides & Playbooks

Explore CX intelligence trends, expert insights, and industry best practices.

BLOG

Chattermill
Blog

Explore CX & Product strategies, market trends and latest product insights.

CX INTELLIGENCE ACADEMY

CX Intelligence Academy

Get certified and become an expert in how to prove the value of CX for the business.

MORE

Help Center
API Docs
Book a demoSign in
Sign inBook a demo

Meet Lyra Agent, the AI agent for customer feedback analysis, built to think like a seasoned analyst.

Learn more

Lyra Agent is now available for an early preview

Lyra Agent is the CX-trained AI agent that runs full-scale automated analysis on your customer feedback. It spots problems, identifies opportunities, and proactively reports new insights — continuously monitoring signals across every touchpoint.

Early access is open now, with unlimited usage for all Chattermill users for the first 90 days. Sign up below to join the waitlist and we'll get you set up to run it against your own customer feedback data.

What early access includes

Here's what you'll have access to:

‍Full access to Lyra Agent — Ask it a question and get quality-grade answers, delegate tasks, and surface issues and opportunities, all from a single conversational interface inside Chattermill.

‍Proactive insights — Lyra Agent starts monitoring your signals the moment you're in, surfacing problems and opportunities before you think to ask.

Spaces — Define a dedicated view for every team, each scoped to a specific set of data, so insights stay precise and tailored to what that team actually needs.

Be among the first to put Lyra Agent to work. We can't wait to take this journey with you.

Sign up for early access

Sign up below and we'll reach out with everything you need to get started.

Please note: we recommend that your account admin should fill out this form to manage access on behalf of your whole organization.

BLOG

Learn more about Lyra Agent

Introducing Lyra Agent: The AI Agent for Customer Feedback Analysis
September 17, 2026
Introducing Lyra Agent: The AI Agent for Customer Feedback Analysis
Product Updates
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
SentiSum vs Qualtrics: Which VoC Tool Wins in 2026?
September 16, 2026
SentiSum vs Qualtrics: Which VoC Tool Wins in 2026?
Comparisons
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder
Claude vs ChatGPT for Customer Feedback Analysis (2026)
September 16, 2026
Claude vs ChatGPT for Customer Feedback Analysis (2026)
Comparisons
Mikhail Dubov
Mikhail Dubov
CEO and Co-founder

PLATFORM

Platform Overview

Product Tour

Integrations

Insights Engine: Lyra AI

Security & Privacy

ANALYTICS

Precision Insights

Impact Analysis

Reports & Dashboards

Anomaly Detection

Workflows & Automations

AGENTS

Lyra Agent

Proactive Insights

Why Lyra Agent

MCP & Skills

Agentic CXI Architecture

CUSTOMERS

Uber

HelloFresh

Qonto

E.ON Next

Customer Stories

COMPARISONS

Alternatives

Chattermill vs Thematic

Chattermill vs Enterpret

Chattermill vs Unwrap

Chattermill vs Caplena

Chattermill vs TextiQ

Chattermill vs Medallia

Chattermill vs UnitQ

Chattermill vs Qualtrics

RESOURCES

Customer Stories

Chattermill Blog

CX Intelligence Academy

Help Center

API Docs

AI Labs

COMPANY

About Us

Contact Us

Careers

Security

Trust Center

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