Integrations
Google Reviews
Google Reviews allow users to provide feedback and ratings for businesses online.
Details
We’re able to analyse Google Reviews as part of our Social CX Analytics offering, allowing you to take control of the feedback which customers share about your brand online. Track multiple store locations, and benchmark reviews against your competitors in similar locations to better understand how well your CX is performing. Feed this data into our analytics platform to uncover meaningful insights you can work to address.
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