Sprinklr

Connect Sprinklr to Chattermill to analyze social media data and extract sentiment and customer insights.

Sprinklr is a unified customer experience management platform used by large enterprises to manage interactions across social media, messaging apps, and review platforms.

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Why connect Sprinklr with Chattermill?

Integrating Sprinklr with Chattermill allows you to analyze high-volume social and customer interactions in one place. Lyra AI uncovers sentiment trends and recurring themes across Sprinklr-managed channels—empowering marketing, CX, and support teams to proactively address brand perception and engagement challenges.

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Key features of the Sprinklr and Chattermill integration:

Import of social posts, reviews, and messages
AI-powered sentiment and theme detection
Unified dashboard combining owned and earned feedback
Alerts on emerging brand crises or trending pain points
Insights to inform engagement strategy and issue resolution

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