Product teams, it’s time to see the customer reality
From understanding customer feedback at scale to making sense of thousands of app store reviews, Chattermill helps you see the customer reality so that you can create products that your customers continually love.
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Stay ahead of customer needs with real-time intelligence
Chattermill’s Customer Experience Intelligence platform enables product teams to uncover critical insights about customers. Why? So that you can embrace a more intelligent approach to product discovery and facilitate strategic alignment around the customer reality.
Build a high-impact product roadmap that resonates with customers
Understanding why customers need support in the first place is critical to improving customer experience. Chattermill’s Customer Experience Intelligence uncovers trends from your customer support data that enables you and your teams to fix CX roadblocks at the source.
See the real-world customer impact of product releases
Chattermill enables you to easily see the real-world impact of your releases and discover what drives the overall experience your products deliver to customers. Why? So that you can take a more intelligent approach to measuring the success of product enhancements.
Easily integrate feedback data from any source
Chattermill natively integrates with over hundreds of different customer feedback channels giving you and your teams a single source of customer truth.
Get started quickly with pre-built connectors
Import and analyse feedback from any source
Share insights by connecting to Slack, Jira, Teams, and more
“Chattermill has transformed our focus on customers. We can measure the impact of customers complaining about packaging, quality of ingredients, or recipe instructions, on retention and revenue, and take steps to improve."
“Understanding mixed sentiment is the biggest benefit of Chattermill. It allows us to identify what is causing customers to be neutral and what we need to improve in our customer expererience to turn them into promoters.”
“Chattermill unifies our customer experience and customer feedback data, examines it at scale using deep learning AI, and provides insights that aid us in understanding customer experience at an incredibly granular, actionable level.”
Get granular insights from your feedback data
Meet with our team to discuss your challenges and see why the world's best brands choose our feedback analytics platform.
What to expect:
A short 15-minute call to understand your specific needs
A tailored 30-minute demo based on your use case
An overview of pricing and implementation
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