Product teams, it’s time to see the customer reality
From understanding customer feedback at scale to making sense of thousands of app store reviews, Chattermill’s Customer Experience Intelligence platform helps you see the customer reality so that you can create and iterate product experiences that your customers continually love.
Create memorable product experiences with Customer Experience Intelligence
As product teams, we all want our customers to love what we build.
By unifying customer data and uncovering the sentiment behind your customers’ feedback, app reviews, and support tickets using AI, Chattermill gives you the intelligence to see what your customers love about your product experience, and where you need to improve to delight them.
Stay ahead of customer needs with real-time intelligence
Chattermill’s Customer Experience Intelligence platform enables product teams to uncover critical insights about customers. Why? So that you can embrace a more intelligent approach to product discovery and facilitate strategic alignment around the customer reality.
Build a high-impact product roadmap that resonates with customers
Understanding why customers need support in the first place is critical to improving customer experience. Chattermill’s Customer Experience Intelligence uncovers trends from your customer support data that enables you and your teams to fix CX roadblocks at the source.
See the real-world customer impact of product releases
Chattermill enables you to easily see the real-world impact of your releases and discover what drives the overall experience your products deliver to customers. Why? So that you can take a more intelligent approach to measuring the success of product enhancements.
Eliminate trial and error with accurate data analysis
Avoid putting too much weight on misleading feedback. Whether you’re looking at interest rates, high fees, or onboarding, get data to support the right decisions.
Get started quickly with an intuitive interface
Import and analyse feedback from 100+ sources
Share insights by connecting to Slack, Jira, Teams, and more
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We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.
