Chattermill for Product teams

Product teams, it’s time to see the customer reality

From understanding customer feedback at scale to making sense of thousands of app store reviews, Chattermill’s Customer Experience Intelligence platform helps you see the customer reality so that you can create and iterate product experiences that your customers continually love.

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Create memorable product experiences with Customer Experience Intelligence

As product teams, we all want our customers to love what we build.

By unifying customer data and uncovering the sentiment behind your customers’ feedback, app reviews, and support tickets using AI, Chattermill gives you the intelligence to see what your customers love about your product experience, and where you need to improve to delight them.

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Stay ahead of customer needs with real-time intelligence

Chattermill’s Customer Experience Intelligence platform enables product teams to uncover critical insights about customers. Why? So that you can embrace a more intelligent approach to product discovery and facilitate strategic alignment around the customer reality.

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Build a high-impact product roadmap that resonates with customers

Understanding why customers need support in the first place is critical to improving customer experience. Chattermill’s Customer Experience Intelligence uncovers trends from your customer support data that enables you and your teams to fix CX roadblocks at the source.

See the real-world customer impact of product releases

Chattermill enables you to easily see the real-world impact of your releases and discover what drives the overall experience your products deliver to customers. Why? So that you can take a more intelligent approach to measuring the success of product enhancements.

See how Chattermill can help your product team

See the customer reality with Unified Customer Intelligence.

One platform for all your teams

Eliminate trial and error with accurate data analysis

Avoid putting too much weight on misleading feedback. Whether you’re looking at interest rates, high fees, or onboarding, get data to support the right decisions.

Get started quickly with an intuitive interface

Import and analyse feedback from 100+ sources

Share insights by connecting to Slack, Jira, Teams, and more

“Chattermill is a game-changer that has revolutionized how we engage with feedback."
Julia Zuber
Senior Customer Insights Manager, Limehome
“With Chattermill, every department can easily understand what drives sentiment.”
Steve Crolic
Head of VoC
“Chattermill enables 
our team to uncover customer insights deeper than ever before.”
Nilan Peiris
Chief Product Officer

See Chattermill
in action

We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.

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