Customer Experience Leaders

Welcome to the Chattermill Community!

Are you a Chattermill user or a CX expert looking to immerse yourself in the world of Customer Experience Intelligence? Then our Community is exactly what you have been looking for!

Join us and become part of a dynamic community dedicated to revolutionizing the world of customer experience. At Chattermill, we believe in the power of collaboration, knowledge-sharing, and fostering connections among CX professionals like you. Ready to Dive In?

Top reasons to join the Chattermill Community

Access exclusive resources

Connect with CX peers

Visibility in the CX community

Networking opportunities

Join our community of partners

FAQs

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Upcoming events

Understanding the competitive value of AI in CX

Join an exclusive networking event with top CX, VoC, and Product leaders in Amsterdam to explore practical insights on leveraging AI and feedback analysis, and discover how Generative AI is transforming the future of CX.

Using support data to drive customer insights across teams

We’ll explore how to understand the main reasons behind customer inquiries and turn them into actionable improvements for your business.

London CX Meetup

Reserve your seat to prepare yourself for this fundamental shift as we unravel the transformative power of Generative AI

CX Virtual Meet-up

The CX Virtual Community Hub is your go-to event for all things customer experience. This event is designed to bring our community together to network, share insights, and learn from each other.

Product Summit 2025

You’ll get an exclusive first look at our latest product features, engage in hands-on panel discussions, and get inspired by our global product leaders.

On demand events

Strategies to reduce product return rates

This hands-on virtual event will provide you with tools to lower returns, enhance profitability, and streamline operations.

Watch on demand

XLG Summit 2024

Discover thought-provoking strategies that transform customer feedback into increased retention, cross-sell opportunities, and improved conversion rates

Watch on demand

Experience-Led Growth: the business strategy for sustainable, profitable growth

Experience-Led Growth empowers you to connect deeply with what truly matters to your customers—their values, needs, and desires.

Watch on demand

Understanding the competitive value of AI in CX

Hear first hand how some of the world’s best brands are leveraging AI in CX. Dive deep into diverse feedback analysis approaches for a nuanced understanding of the industry landscape.

Watch on demand

Understanding the competitive value of AI in CX

Hear first hand how some of the world’s best brands are leveraging AI in CX. Dive deep into diverse feedback analysis approaches for a nuanced understanding of the industry landscape.

Watch on demand

CX Virtual Meet up

The CX Virtual Community Hub is your go-to event for all things customer experience. This event is designed to bring our community together to network, share insights, and learn from each other.

Watch on demand

Community News

Meet James McGhee, Director of CX from Footasylum

Meet James McGhee, Director of CX at FOOTASYLUM, a valued member of Chattermill's Customer Advisory Board (CAB).

Read

Meet Jonathan Beirne, Chief Customer Officer from musicMagpie

We had the opportunity to interview Jonathan Beirne, the Chief Customer Officer at musicMagpie where he has played a pivotal role in shaping the customer experience journey.

Read