New Alerts
We’ve updated our anomaly detection Alerts to help you spot unexpected changes with even greater precision.
Manage all of your Alerts from one place, and easily mark whether issues have been resolved or need attention
Tailor the frequency and sensitivity of Alert
Generate a Jira ticket from any Alert in one click
June 2024
Multiple Breakdowns on Reports
Segment reports by up to three dimensions at once, making it easier to see exactly what’s driving changes across your feedback data.
Combine insights across themes, locations, or customer segments
Quickly find intersections and patterns
Dive deeper into your data without complexity
October 2024
Speech Analytics
Capture customer insights directly from sales and support calls, turning voice interactions into searchable text that’s integrated with your other feedback data.
Transcribe and analyze calls automatically
Combine voice insights seamlessly with written feedback
Easily spot trends from customer conversations
November 2024
And it gets even easier...

July 2024
Add a new Theme
Easily generate an entirely new theme from a short prompt and example of the feedback you’d like to see tagged.
Get granular insights
from your feedback data
Meet with us to discuss your challenges and learn how the world's best brands uncover customer insights with Chattermill.