Customer experience teams, it’s time to understand the voice of your customers
The more you know about your customers, the easier it is to build a retention-driving, customer-centric CX strategy. Chattermill’s Customer Feedback Analytics platform allows you to unify your customer feedback, conversation, and support data, analyze it at scale using AI, and delivers actionable intelligence that will help you understand the voice of your customers.
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![App Store](https://cdn.prod.website-files.com/62be0ad3c8b4043cfdca461c/63275e133dca23af32301ad6_Available-hover-min.webp)
![Survey Monkey](https://cdn.prod.website-files.com/62be0ad3c8b4043cfdca461c/63275e131be6500efe9ee3a6_Available-hover-1-min.webp)
Build experiences that delight your customers
Delighted customers have a 306% higher lifetime value than customers that are merely satisfied. As CX professionals, it’s our job to ensure customers love our brand.
Chattermill enables you to easily monitor, analyze, and take action on what your customers are telling you their feedback, support interaction, chat conversations, and app store reviews. Because if you better understand your customers, it’s easier to consistently delight them.
![Image portraying chattermill product feature](https://cdn.prod.website-files.com/62be0ad3c8b4043cfdca461c/635a7f2b1f520c23dc549305_Frame%201171274715-min.jpg)
From incomprehensible data to complete customer clarity
Chattermill’s easy-to-use platform enables you to search, monitor, and analyze all your user and customer feedback in one place, and alerts you to trends when critical issues arise. If there are problems with your products that negatively impact users, Chattermill helps you find them.
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See the real-world impact of your CX decisions
Measuring the customer impact of your CX decisions can be tough without the right strategy. Chattermill’s Customer Experience Intelligence enables you to monitor and analyze any changes you make through customer feedback, conversations, NPS, CSAT, and more.
Automated alerts and workflows for when things go wrong
We all get things wrong sometimes. But failing to act fast can massively impact your business’ reputation. Chattermill’s automated, flexible workflows and alerts are there to instantly make sure the right people in your teams know when things are taking place that could negatively impact your brand’s customer experience.
![Image portraying chattermill product feature](https://cdn.prod.website-files.com/62be0ad3c8b4043cfdca461c/6308d911acfcb674b429e1a3_Dashboard%203-min.jpg)
Integrate feedback data from any source to get insights
Chattermill natively integrates with over 50+ different customer feedback channels giving you and your teams a single source of customer truth.
Get started quickly with pre-built connectors
Import and analyse feedback from any source
Share insights by connecting to Slack, Jira, Teams, and more
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HelloFresh
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Wise
See Chattermill
in action
We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.
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