Product Feedback Analytics

Transform user feedback into
product insights

Chattermill’s Feedback Analytics platform makes it easy to drive meaningful product improvements.

Unify all of your user feedback data, analyze its scale using AI, and get the critical intelligence needed to improve your products based on what your users actually want.

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2025 Leader on the G2 grid for Feedback Analytics

(4.5 out of 5 — 164 reviews)

Read our reviews on G2

Make your products stickier than ever before

When you know what users love about your products, and what causes them to stop using them, it’s easier to improve your product in a way that keeps users coming back for more.

By unifying, and analyzing your user feedback at scale, Chattermill gives you the critical real-time intelligence you need to improve your products and make them stickier than ever.

See It For Yourself

Easily find problems and solutions to product issues

Chattermill’s easy-to-use platform enables you to search, monitor, and analyze all your user and customer feedback in one place, and alerts you to trends when critical issues arise.

If there are problems with your products that negatively impact users, Chattermill helps you find them.

Monitor the impact of product releases

Want to monitor and understand the real-world user impact of all of your product enhancements and releases?

Chattermill enables you to do exactly that, in real-time – giving you the intelligence you need to assess product success based on what your users actually experience.

See the real-world business outcomes of your product roadmap

When you focus on improving your products based on what users actually want, conversions increase, engagement improves, and churn decreases.

Chattermill enables you to monitor the real-world user and business outcomes of everything on your product roadmap.

Chattermill is part of my monthly cadence as a product manager. Our customers have taken the time to leave their feedback and Chattermill makes it very easy to access.

James Bell,
Product Manager at Wise

Seamless integrations with your tools

Easily integrate feedback data from any source

Chattermill natively integrates with over hundreds of different customer feedback channels giving you and your teams a single source of customer truth.

Get started quickly with pre-built connectors

Import and analyse feedback from any source

Share insights by connecting to Slack, Jira, Teams, and more

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Distinctive focus on customers

“Chattermill has transformed our focus on customers. We can measure the impact of customers complaining about packaging, quality of ingredients, or recipe instructions, on retention and revenue, and take steps to improve."

Steve Crolic

Associate Director of VoC at
‍HelloFresh

Unique mixed sentiment

“Understanding mixed sentiment is the biggest benefit of Chattermill. It allows us to identify what is causing customers to be neutral and what we need to improve in our customer expererience to turn them into promoters.”

Jasper Lim

Senior Customer Insights at
‍Faire

Superior analytics capabilities

“Chattermill unifies our customer experience and customer feedback data, examines it at scale using deep learning AI, and provides insights that aid us in understanding customer experience at an incredibly granular, actionable level.”