Transform user feedback into product insights
Chattermill’s Feedback Analytics platform makes it easy to drive meaningful product improvement. How? By unifying all of your user data, analyzing its scale using AI, and giving you the critical intelligence needed to improve your products based on what your users actually want. All in one, easy-to-use platform.
Make your products stickier than ever before
When you know what users love about your products, and what causes them to stop using them, it’s easier to improve your product in a way that keeps users coming back for more.
But first, you need to make sense of the endless streams of user and customer feedback. By unifying, and analyzing your user feedback at scale, Chattermill gives you the critical real-time intelligence you need to improve your products and make them stickier than ever.
Easily find problems and solutions to product issues
Chattermill’s easy-to-use platform enables you to search, monitor, and analyze all your user and customer feedback in one place, and alerts you to trends when critical issues arise. If there are problems with your products that negatively impact users, Chattermill helps you find them.
Monitor the impact of product releases
Want to monitor and understand the real-world user impact of all of your product enhancements and releases? Chattermill enables you to do exactly that, in real-time – giving you the intelligence you need to assess product success based on what your users actually experience.
See the real-world business outcomes of your product roadmap
When you focus on improving your products based on what users actually want, conversions increase, engagement improves, and churn decreases. Chattermill enables you to monitor the real-world user and business outcomes of everything on your product roadmap.
Product Manager at Wise
Integrate feedback data from any source to get insights
Chattermill natively integrates with over 50+ different customer feedback channels giving you and your teams a single source of customer truth.
Get started quickly with pre-built connectors
Import and analyse feedback from any source
Share insights by connecting to Slack, Jira, Teams, and more
“Chattermill has transformed our focus on customers. We can measure the impact of customers complaining about packaging, quality of ingredients, or recipe instructions, on retention and revenue, and take steps to improve."
“Understanding mixed sentiment is the biggest benefit of Chattermill. It allows us to identify what is causing customers to be neutral and what we need to improve in our customer expererience to turn them into promoters.”
“Chattermill unifies our customer experience and customer feedback data, examines it at scale using deep learning AI, and provides insights that aid us in understanding customer experience at an incredibly granular, actionable level.”
Transform feedback into precise customer insights
Book time for a zero commitment personalized walkthrough of Chattermill with one of our experts - no strings attached.
We'll discuss your challenges and show you how Chattermill helps:
Instantly transform feedback into reliable customer insights
Discover emerging trends without any manual analysis
Surface the most common customer issues and pain points
See Chattermill in action
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