Product Feedback Analytics

Transform unstructured user feedback into meaningful intelligence

Chattermill’s Feedback Analytics platform makes it easy to drive meaningful product improvement. How? By unifying all of your user data, analyzing its scale using AI, and giving you the critical intelligence needed to improve your products based on what your users actually want. All in one, easy-to-use platform.

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Make your products stickier than ever before

When you know what users love about your products, and what causes them to stop using them, it’s easier to improve your product in a way that keeps users coming back for more.

But first, you need to make sense of the endless streams of user and customer feedback. By unifying, and analyzing your user feedback at scale, Chattermill gives you the critical real-time intelligence you need to improve your products and make them stickier than ever.

Easily find problems and solutions to product issues

Chattermill’s easy-to-use platform enables you to ​​search, monitor, and analyze all your user and customer feedback in one place, and alerts you to trends when critical issues arise. If there are problems with your products that negatively impact users, Chattermill helps you find them.

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Image portraying chattermill product feature

Monitor the impact of product releases

Want to monitor and understand the real-world user impact of all of your product enhancements and releases? Chattermill enables you to do exactly that, in real-time – giving you the intelligence you need to assess product success based on what your users actually experience.

See the real-world business outcomes of your product roadmap

When you focus on improving your products based on what users actually want, conversions increase, engagement improves, and churn decreases. Chattermill enables you to monitor the  real-world user and business outcomes of everything on your product roadmap.

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Chattermill customer logo
Chattermill is part of my monthly cadence as a product manager. Our customers have taken the time to leave their feedback and Chattermill makes it very easy to access.
James Bell,
Product Manager at Wise

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See Unified Customer Intelligence in action

Understand the voice of your customers in realtime with Customer Feedback Analytics from Chattermill.