We can integrate directly with App Store via their API. All we need from you is a JSON key file, and then we can take care of the rest!
Connect your App Store data to Chattermill and analyse customer feedback and conversations with our platform making it easy to find actionable insights.
User Researchers, Product Managers and CX analysts can analyse App Store reviews at scale with our custom trained AI – surfacing the most critical themes that are driving positive and negative net sentiment. You can use the in-depth analytics capabilities to build custom charts and dashboards to dive deep into customer feedback across different customer segments. It's never been easier to find out why people love using your product and what holds people back from enjoying your product.
Customer service managers can easily track feedback and set alerts to notify you when issues that you care about surface among your customer base – and we have integrations to ensure you can react quickly and track issue resolution.
Analyse trends across your App Store reviews, compare IOS and Android app performance, and track user reaction to in-app updates using the Chattermill and App Store integration. We'll analyse reviews across all your apps, and help you stay on top of errors and bugs.
Do I need to have an App Store account to set this up?
No, we use a third party provider to collect your publicly available App review data. All we need is the URL for your app(s) and we'll take care of the rest.