Perfect your CX strategy and drive loyalty and retention

Discover the world of customer intelligence with dedicated CX metrics and flexible segmentation options to help you understand the voice of your customers.

Deliver precise insights at every level

Compare different metrics, data types or time periods, and use beautiful graphs to visualize your data in a series of interactive charts. You can track everything from high-level trends to granular differences between App Store and Google Play reviews.

Discover what's driving NPS changes with Impact Analysis

Analyze the drivers of your NPS to identify emerging trends faster. This will help you understand why your NPS score dropped or increased and drill down into specific themes and underlying causes.

Export data

Easily export data to PDF or PNG and add it to your executive presentations. Share insights with your team to empower your organization by giving direction for change and improvement.

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Loved & trusted by our users

2025 Leader in Feedback Analytics

(4.5 out of 5 — 169 reviews)

2025 Top Voice of Customer Platforms

(4.5 out of 5 — 52 reviews)

"Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."

Stefan Plateau, HelloFresh

Stefan Platteau

Associate Director of Global Product Strategy and Analytics

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Read Customer Story

"Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”

Abuld Khaled, E.On Next

Abdul Khaled

Head of Digital, Customer Experience & Digital Products

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“If you're serious about understanding and improving customer journeys, Chattermill is essential.”

James McGhee, Footasylum

James McGhee

Director of Customer Experience

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"To deliver amazing experiences, we rely on customer feedback. Chattermill empowers all teams to make informed decisions anytime."

Julia Zuber, Limehome

Julia Zuber

Senior Customer Insights Manager

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Get granular insights from your feedback data

Meet with our team to discuss your challenges and see why the world's best brands choose our feedback analytics platform.

What to expect:

A short 15-minute call to understand your specific needs

A tailored 30-minute demo based on your use case

An overview of pricing and implementation

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Trusted by the world’s biggest brands