Chattermill Newsroom

Instantly explore the relationships between different factors.

Our new Alerts are now available for all Chattermill users.

Copilot transforms the way you interact with your data. With the power of LLM and generative AI, you can get instant answers to all of your CX, product, and marketing questions.

Our new, user-friendly Reports and Dashboards interfaces mean any team can access insights faster, and collaborate with better visibility and clarity. Work smarter starting today!

Get ready for Insight Assistant, powered by Generative AI. Save time on data analysis, uncover transformational insights, and boost team productivity. Sign up now for the beta release!

Chattermill’s new Support Data Analytics enables CX, support and products teams to understand customer contact reasons in support tickets and chat conversations, and prioritise improvements to elevate customer satisfaction, foster loyalty, and drive growth. 

Now you can discover what’s driving positive and negative sentiment across all of the data you collect. Drill down into the trends influencing your net sentiment and NPS scores to rise or fall, and prioritise the pain points that most need your attention.

Discover Chattermill's latest product releases at the Product Town Hall. From Social CX Analytics to Generative AI Insights, learn how these advancements can enhance your CX strategy.

Our expanded user roles and data permissions allow you to keep the balance between collaboration and control while giving peace of mind that your company's data is safe. Find out more in Chattermill's latest product update blog.