See CX insights from every angle
Arm your team with custom dashboards that automatically update in real-time. It's your shared workspace to fuel collaboration, break down silos, and stay in sync.
Visualize your key metrics
It now takes seconds to create a user-friendly dashboard for you and your team. Just take your most important metrics, charts, and tables, and add them to your custom dashboards with a few clicks. Zoom in on details, then click on any data point to tap into all the nuances.
See the full picture
Dashboards let you gauge customer feedback across different areas of your business – CX, support, product, retail stores, just about anything – all without manual effort. Pull data from any segment or team, and get an accurate picture of what's happening – all in one place.
Keep your team informed
Without a single source of truth – alignment, cooperation, and impact are impossible. Share dashboards to keep everyone on the same page, anywhere and everywhere. Now each team has access to real-time data, reports on the same metrics, and aligns on strategic initiatives.
Spend less time updating and more time making an impact
Manually updating spreadsheets and presentations is a hassle – and making sure each department is using the most up-to-date intelligence is near-impossible. With Chattermill, you can easily export your dashboards and ensure everyone has access to a single source of truth.
Integrate feedback data from any source to get insights
Chattermill natively integrates with over 50+ different customer feedback channels giving you and your teams a single source of customer truth.
Get started quickly with pre-built connectors
Import and analyse feedback from any source
Share insights by connecting to Slack, Jira, Teams, and more
“Chattermill has transformed our focus on customers. We can measure the impact of customers complaining about packaging, quality of ingredients, or recipe instructions, on retention and revenue, and take steps to improve."
“Understanding mixed sentiment is the biggest benefit of Chattermill. It allows us to identify what is causing customers to be neutral and what we need to improve in our customer expererience to turn them into promoters.”
“Chattermill unifies our customer experience and customer feedback data, examines it at scale using deep learning AI, and provides insights that aid us in understanding customer experience at an incredibly granular, actionable level.”
Transform feedback into precise customer insights
Book time for a zero commitment personalized walkthrough of Chattermill with one of our experts - no strings attached.
We'll discuss your challenges and show you how Chattermill helps:
Instantly transform feedback into reliable customer insights
Discover emerging trends without any manual analysis
Surface the most common customer issues and pain points
See Chattermill in action
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