Automate customer feedback tagging and categorization

Connect unstructured customer feedback from any source and language - and let AI do the heavy lifting. No more spreadsheets. No more manual work. Just instant, actionable insights.

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Integrate with any data source

INTEGRATE WITH YOUR FAVORITE PLATFORMS

You are spending hundreds of hours manually consolidating and analyzing feedback

Customer feedback is scattered across platforms and channels

Manually tagging and organizing feedback takes forever

You struggle to get timely, granular customer insights

Chattermill automatically tags and categorizes all your customer feedback

Automatically tag and analyze feedback with AI

Bring in feedback from surveys, support tickets, app reviews, and more - then let our AI categorize and analyze it instantly. No more manual sorting and tagging.

Save hours of manual work every week

Say goodbye to manual tagging and fragmented feedback. Chattermill gives you a single source of truth and surfaces the insights that matter - fast.

Surface granular insights in minutes, not days

Automate your analysis and uncover what drives metrics like NPS, CSAT, and churn. Surface customer sentiment trends and root causes without lifting a finger.

Analyze all your feedback and unlock deep insights

No more tagging feedback in spreadsheets. Connect all your feedback sources and let our AI deliver clear, accurate, and actionable intelligence - without manual effort.

Connect feedback from any source with one-click integrations, API, or CSV upload

Automatically analyze feedback in any language with built-in translations

Get quick and granular insights with AI-powered summarizations

Identify and respond to CX issues as they emerge

Surface emerging customer pain points with anomaly alerts and AI-powered summaries. React faster and smarter with reliable insights you can trust.

Instantly identify root causes of negativity or product issues

Get proactive alerts when sentiment or KPIs drop

Track the underlying drivers of metrics like NPS, retention, CSAT, or CES

Share clear, actionable insights across your organization

Give every team - from Product and Support, to CX and Leadership - access to the insights they need. Align your organization around real-time, reliable feedback data.

Create custom dashboards for specific teams, regions, or product lines

Clearly understand the reasons for negativity, customer complaints, or churn

Make strategic decisions based on reliable feedback insights

"Chattermill helped us reduce contacts per transaction by 42%, raise our Trustpilot rating from 3.9 to 4.4 and get a consistently high NPS of 80. Chattermill has been instrumental in achieving these results and keeping us connected with our customers."