Eliminate manual feedback analysis.
Gain instant customer insights.
Analyze large volumes of unstructured text feedback data in seconds, uncover customer insights, build custom dashboards, and use automated reports to deliver insights to the right teams.
Trusted by Thousands of the world's best cx, VOC and product teams
You are wasting time manually analyzing feedback data
How Chattermill helps you remove manual work
Automate customer feedback analysis
Tired of analyzing large volumes of feedback manually? Streamline your feedback analysis with cutting-edge AI technology.
Automatically categorize comments from customer surveys, product reviews, support tickets or social media
Capture customer contact reasons, pain points, and trends from thousands of data points every month
Monitor emerging risks in real-time with anomaly detection
Achieve unmatched accuracy and consistency
Tired of inconsistent or inaccurate results? Guarantee exceptional quality, support consistency, and eliminate human bias.
Ensure the data is categorized using a consistent theme structure built specifically for your unique business needs
Pinpoint nuanced themes and granular key phrases
in seconds
Minimize manual maintenance on AI models with Chattermill AI's learning capabilities
Free your team's time to focus on strategic initiatives
Feel like you're busy with manual and time-consuming tasks? Redirect efforts towards strategic initiatives that drive business outcomes.
Save hours of manual analysis with automatic categorization and tagging
Quickly diagnose why your NPS, CSAT and customer sentiment rise or fall
Get instant answers to your product and support questions without reading through hundreds of comments
"Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."
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"Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”
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“If you're serious about understanding and improving customer journeys, Chattermill is essential.”
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"To deliver amazing experiences, we rely on customer feedback. Chattermill empowers all teams to make informed decisions anytime."
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Loved & trusted by our users
2025 Leader in Feedback Analytics
(4.5 out of 5 — 169 reviews)
2025 Top Voice of Customer Platforms
(4.5 out of 5 — 52 reviews)
See how Chattermill drives business impact
30%
increase in Average Order Values
200+
hours of manual analysis saved monthly
42%
decrease in support contacts per transaction
80+
hours of manual analysis saved monthly
Get granular insights from your feedback data
Meet with our team to discuss your challenges and see why the world's best brands choose our feedback analytics platform.
What to expect:
A short 15-minute call to understand your specific needs
A tailored 30-minute demo based on your use case
An overview of pricing and implementation
4.5 rating
110+
5 star reviews
See Chattermill in action
Trusted by the world’s biggest brands
