Eliminate feedback data silos.
Get everyone back on the same page.

Stop working with data that’s scattered across platforms.
Now you can shift your focus to the customer and quickly identify opportunities for improvement.

Trusted by Thousands of the world's best cx, VOC and product teams

The Problem

You can’t create a single view of your customers

Customer feedback is scattered across different platforms and data sources
You can’t get a comprehensive view of your customer experience
Data analysis is fragmented, so high impact opportunities are hidden in silos

How Chattermill helps you break down silos

Unify feedback from any source

Consolidate and analyze feedback from any source so you can analyze customer sentiment across all your touchpoints within a single platform.

Link data from surveys, online reviews, product feedback, and more

Easily connect data from your support tickets and chat messages

Analyze social posts and comments from Facebook, TikTok, or Instagram

Get teams on the same page

Struggling to create impact with disconnected teams? Unify your customer intelligence so that teams can report on the same metrics, align on strategic initiatives, and make joint decisions.

Add an unlimited number of users for no extra costs

Slice and dice data by team, customer segment, or geography

Create team-specific dashboards that become your shared workspace

Share insights across your teams

Get feedback to the right team so issues are fixed before they impact profit. Connect all your tools, processes, and data so you can share insights without disrupting work.

Send automated reports with the latest customer insights

Use anomaly detection to keep everyone informed of emerging risks

Easily export your reports and add more context to charts

"Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."

Stefan Plateau, HelloFresh

Stefan Platteau

Associate Director of Global Product Strategy and Analytics

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Read Customer Story

"Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”

Abuld Khaled, E.On Next

Abdul Khaled

Head of Digital, Customer Experience & Digital Products

E.On Next Logo
Read Customer Story

“If you're serious about understanding and improving customer journeys, Chattermill is essential.”

James McGhee, Footasylum

James McGhee

Director of Customer Experience

Footasylum logo
Read Customer Story

"To deliver amazing experiences, we rely on customer feedback. Chattermill empowers all teams to make informed decisions anytime."

Julia Zuber, Limehome

Julia Zuber

Senior Customer Insights Manager

Limehome logo
Read Customer Story

Loved & trusted by our users

2025 Leader in Feedback Analytics

(4.5 out of 5 — 169 reviews)

2025 Top Voice of Customer Platforms

(4.5 out of 5 — 52 reviews)

See how Chattermill drives business impact

30%

increase in Average Order Values

200+

hours of manual analysis saved monthly

42%

decrease in support contacts per transaction

80+

hours of manual analysis saved monthly

Get granular insights from your feedback data

Meet with our team to discuss your challenges and see why the world's best brands choose our feedback analytics platform.

What to expect:

A short 15-minute call to understand your specific needs

A tailored 30-minute demo based on your use case

An overview of pricing and implementation

4.5 rating

110+

5 star reviews

See Chattermill in action

Trusted by the world’s biggest brands