Eliminate feedback data silos.
Get everyone back on the same page.
Stop working with data that’s scattered across platforms.
Now you can shift your focus to the customer and quickly identify opportunities for improvement.
The #1 platform for leading companies that match the customer voice across all their teams
You can’t create a single view of your customers
How Chattermill helps you break down silos
Pull in feedback from every touchpoint
Pull in feedback from 100+ sources so you can analyze customer sentiment across all your touchpoints within a single platform.
Link data from surveys, online reviews, product feedback, and more
Easily connect data from your support tickets and chat messages
Analyze social posts and comments from Facebook, TikTok, or Instagram
Bring teams and work together
Struggling to create impact with disconnected teams? Unify your customer intelligence so that teams can report on the same metrics, align on strategic initiatives, and make joint decisions.
Add an unlimited number of users for no extra costs
Slice and dice data by team, customer segment, or geography
Create team-specific dashboards that become your shared workspace
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Share insights across your teams
Get feedback to the right team so issues are fixed before they impact profit. Connect all your tools, processes, and data so you can share insights without disrupting work.
Send automated reports with the latest customer insights
Use anomaly detection to keep everyone informed of emerging risks
Easily export your reports and add more context to charts
Enable everyone to make quick decisions
Spending hours analyzing customer feedback data simply to address daily questions from other teams? Let everyone get the information they need with an intuitive user interface.
Enable teams to discover emerging trends and build reports with AI
Deliver instant GPT-generated summaries of support tickets and long email threads
Allow internal stakeholders to get answers to any business question
Voice of the Customer Expert, Qonto
Trusted by hundreds of customer focused teams
“Chattermill has transformed our focus on customers. We can measure the impact of customers complaining about packaging, quality of ingredients, or recipe instructions, on retention and revenue, and take steps to improve."
“Understanding mixed sentiment is the biggest benefit of Chattermill. It allows us to identify what is causing customers to be neutral and what we need to improve in our customer expererience to turn them into promoters.”
“Chattermill unifies our customer experience and customer feedback data, examines it at scale using deep learning AI, and provides insights that aid us in understanding customer experience at an incredibly granular, actionable level.”
See how Chattermill drives business impact
30%
increase in Average Order Values
200+
hours of manual analysis saved monthly
42%
decrease in support contacts per transaction
80+
hours of manual analysis saved monthly
Transform feedback into precise customer insights
Book time for a zero commitment personalized walkthrough of Chattermill with one of our experts - no strings attached.
We'll discuss your challenges and show you how Chattermill helps:
Instantly transform feedback into reliable customer insights
Discover emerging trends without any manual analysis
Surface the most common customer issues and pain points
See Chattermill in action
Trusted by the world’s biggest brands
